CPS Service Coordinator
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a new CPS Service Coordinator located in Kendal, England.
Summary:
The CPS Service Coordinator is responsible for supporting the efficient delivery of CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients.
Working as part of a collaborative team, this role requires a proactive and organised individual who can manage multiple tasks within a fast-paced environment while maintaining high standards of accuracy and customer service.
What a typical day looks like:
Processing customer and subcontractor orders
Managing the CPS works calendar & booking service visits
Report writing and site work analysis
Ordering parts and consumables as necessary
Arranging site access for engineers & undertaking briefings
Managing fault calls and warranty issues
Updating CPS systems accordingly
The experience we’re looking to add to our team:
Previous experience in a service coordination, administrative, or operational support role
Strong team player with a positive and proactive approach
Highly organised with the ability to prioritise and manage competing demands
Strong attention to detail and commitment to accuracy
Excellent written and verbal communication skills
Confident engaging with stakeholders at all levels, both internally and externally
Customer-focused with a professional and solution-oriented mindset
Ability to perform effectively under pressure in a deadline-driven environment
Good working knowledge of Microsoft Office, particularly Excel and Word
Proven ability to communicate effectively with customers and stakeholders
Eligibility to work in the UK.
Desirable:
Experience working within an engineering, manufacturing, or service environment
Experience of working with service management or scheduling systems
What you’ll receive for the great work you provide:
An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
A competitive salary and benefits package which includes:
A merit-based annual pay review
Enhanced annual leave
Employee recognition scheme and long service awards
Referral bonus
Volunteer days
Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
Sick pay scheme
Cycle to Work scheme
Enhanced maternity/paternity leave
Flexible/Hybrid Work based on your Job Function
Travel opportunities (role dependent)
Support in your well-being by access to
Employee Assistance Programme offering free access to qualified counsellors and expert advice
On-site trained Mental Health First Aiders
Access to various discount programs (including food, activities, gym memberships etc.)
BB97
Job Category
Production EngineeringRequired Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).