{"id":2606542,"url":"https://alion.io/job/anovia-sr-system-administrator","title":"Sr. System Administrator","company":{"id":4416940,"name":"Anovia","domain":"anovia.com","url":"https://alion.io/company/anovia","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":39000,"period":"year","method":"role_seniority_country_cell","sample_n":49},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Sophos","optional":true}],"status":"live","first_seen_at":"2026-09-09T06:10:24Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-15T17:04:10Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the world’s most successful Fortune 500 and Fortune 1000 companies.\nThe Sr. System Administrator will reply to requests for technical support by telephone, email, or Chat and troubleshoot diverse issues with workstations, peripherals, industry line of business applications, and server infrastructures. Providing end-user and team member support is the overall expectation of this role. This role will assure optimal performance and conform to our standards and guidelines for installing, configuring, repairing, and maintaining client infrastructure equipment. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role.\nResponsibilities\nTroubleshoot and resolve desktop, server, and line of business application incidents (30%)\nComplete move/add/changes of client workstations/servers (25%)\nResolve escalated issues from the L1 team members (20%)\nTrain and guide clients in software and hardware usage (15%)\nCollaborate with other departments to solve complex issues (10%)\nTasks assigned by leadership\nSkills required\nBasic understanding of Active Directory OU Structure.Ability to create security groups and apply NTFS permissions\n\nBasic understanding of Managed Backup software(s) and file restorationCan perform a virtual disk restore\n\nBasic understanding of namespace and DFS replicationAbility to identify replicated folders and namespace servers\n\nAbility to identify when an issue is DNS related.Ability to check DHCP for correct settings (Gateway/DNS servers) and identify DHCP device\nUnderstanding A Records, CNAME, MX records\n\nBasic understanding of folder inherenceAbility to create and modify file permissions\nAbility to identify and perform basic troubleshooting\n\nAbility to identify and troubleshoot InTune issueModify existing InTune policies\n\nExchange/Office 365Understand mail flow from sender to recipient\nUpdate/change Send & Receive Connectors\nLegal Hold/eDiscovery/Compliance\nCreating new Transport rules\n\nAbility to install a network printer on the server and perform advanced diagnosticsScan to email setup\nScan to Folder setup\n\nNetwork PrintingAdd a printer to Print Management\nTroubleshoot existing printer GPOs\noroubleshoot printer driver issues\n\nUnderstanding of RDGateway setup on the server and troubleshooting server-side issuesPublish RemoteApp.\n\nBasic understanding of network routing.Difference between Dynamic & Static routing.\n\nOverall understanding of basic server components, knowledge of RAID, ability to identify and utilize iDRAC and Dell OMSA\nSpam filteringSet up encryption filters, and understand mail flow and how it relates to spam filtering\nWhitelist/blacklist Company-wide\n\nSQL knowledgeRBL checks, contacting vendors to fix\nBasic knowledge of SQL services, servers, and different SQL applications\nAbility to troubleshoot SQL Server service issues.\nTroubleshoot ODBC and determine if issues are server or client-side\n\nBasic understanding of SAN technology and ability to patchBe able to check NAS functions\nPerform file-sharing operations\nBasic knowledge of iSCSI/FibreChannel\n\nAbility to prep WAP, perform onsite installation, and troubleshoot advanced errors\nModify current scripts\nOffice Deployment Tool\nFile share/SharePointBasic understanding of folder inherence\nAbility to create and modify file permissions\nAbility to identify and perform basic troubleshooting\nCreate/Manage Sharepoint sites \n\nQualifications\nBachelor's Degree in IT, Engineering or Computer Science\nMinimum of 4 years of work experience in a Help Desk role\nExcellent English skill (Verbal and writing)\nMCSE, CCNA, CompTIA A+/Network+ or equivalent experience\nMandatory to have experience working in an MSP (Managed Service Provider) environment, supporting multiple clients and IT infrastructure\nComplete Technical understanding and expertise in the following:Windows Desktop\nDNS functionality\nMail flow diagnostics\nVPN support\nFile server support\nRDS environment support\nActive Directory support\n\nSolid customer service, communication, and organizational skills\nWork under tight deadlines and shifting priorities.\nAbility to work under tight deadlines and shifting priorities\nOccasionally work past scheduled work hours to complete work tasksIncluding occasional nights and weekend work as needed\n\nParticipate in a rotating on-call schedule\nReliable and punctual.\nMCSA certification is a plus\nNetwork (Sophos, SonicWALL, Cisco) certifications are a plus\nApple OSX knowledge is a plus\nBenefits at Anovia\nComprehensive Health Insurance policy\nEmployee Wellness Program with focus on mental health\nRobust reward and recognition programs\nCompany incentive programs offered.\nAttractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off\nAmple growth and learning opportunities.\nRemote work opportunities\nFocus on work/life balance.\nImmigration Program supporting immigration to Canada for eligible employees.\nWe thank all candidates for their interest; however, only those selected for an interview will be contacted.\nAnovia is an equal opportunity employer.","description_format":"text","description_chars":5511,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T09:53:12Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.788,"p_room":0.55,"age_days":36,"expected_fill_days":35,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-15T19:42:26Z"},"pay":null,"html_url":"https://alion.io/job/anovia-sr-system-administrator","json_url":"https://alion.io/job/anovia-sr-system-administrator.json","meta":{"generated_at":"2026-10-15T19:42:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29867,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416940},"rest":"https://alion.io/mcp/rest/get_company?id=4416940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanovia-sr-system-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanovia-sr-system-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanovia-sr-system-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/anovia-sr-system-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanovia-sr-system-administrator"}]}