{"id":849673,"url":"https://alion.io/job/ansa-implementation-manager","title":"Implementation Manager","company":{"id":669895,"name":"Ansa Antonishen","domain":"ansa.io","url":"https://alion.io/company/ansa-4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":117000,"max_usd":245000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":482},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-09-18T17:56:21Z","employer_posted_date":"2025-09-18","last_verified_at":"2026-11-04T01:41:22Z","board_verified":true,"closed_at":null,"days_open":411,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":410},"description":"It’s time that payments work for merchants, not the other way around. Ansa is building a branded wallet solution to increase customer retention and unlock new growth opportunities.\nAnsa helps innovative and growing companies by providing an enterprise-grade, white-label stored value wallet platform paired with incentive tooling. Our platform enables our customers to turn stored value and loyalty programs into a powerful growth engine that increases customer retention, drives repeat purchases, and boosts margins, all without the cost and complexity of building it in-house.\nAs an Implementation Manager, you’ll be the bridge between our customers and our technology, ensuring seamless integrations and long-term success. You’ll work closely with merchants ranging in size from mid-market through enterprise, and operate cross functionally across go-to-market, product, and engineering. If you love problem solving, project management and merchant collaboration, this is the role for you!\n About You\n3-5+ years of experience in implementation, technical account management, or customer onboarding-especially in fintech, payments, or SaaS.\nA customer-first mindset, with a passion for making complex solutions feel simple and intuitive.\nTechnical fluency, including experience working with APIs, SDKs, system integrations, and financial technology solutions (coding experience is not required but is a plus).\nStrong communication and problem-solving skills, with the ability to connect with clients across industries and levels of technical expertise.\nProject management experience, with the ability to juggle multiple priorities in a fast-paced environment.\nA growth mindset-you're adaptable, eager to learn, and excited about solving new challenges.\nExperience working with diverse teams and customers, and a commitment to fostering an inclusive environment.\nOwn the outcome, do what it takes to keep merchant implementations on schedule and on track to deliver value to our customers.\n What will you be doing?\nLead customer onboarding and implementation design and manage implementation plans for our merchants. Taking over after the sales process and sticking with the customer to ensure their success.\nUnderstand and translate merchant business needs and ensure the solution we are creating with the merchant will meet (exceed) their needs.\nProvide hands-on support with API and SDK integrations, flow of funds, accounting, system configurations, and wallet launch best practices.\nEducate and empower merchants ensuring they feel confident using our tools and maximizing their value.\nManage multiple projects simultaneously keeping projects on track with internal and external stakeholders informed.\nChampion merchant feedback advocating for improvements that make our product more user-friendly and impactful.\nDo what it takes to get merchants live, on time, with solid integrations which are designed for success.\n Our Culture\nWe’re a small team with a big mission. That means we have to hold ourselves to a high bar, by design. With limited resources and high ambition, excellence in quality, communication, and ownership, ambition isn’t optional - it’s how we move forward.\nOwnership - if you see it, you take it. We don’t wait to be told.\nNosiness - curiosity across boundaries, asking questions, stepping beyond scope to solve problems.\nHigh agency - proactive and self-directed. You move the work, not the other way around.\nAccountability - we do what we say, and communicate proactively.\nRelentless drive - we work with focused intensity and follow through, even when it’s hard.\nThoughtful execution - shipping work that’s not just fast, but intentional. Think about how decisions today will affect us down the road.\nPride in your craft - we sweat the details and take our work personally, because it reflects who we are.\n Kindness and trust - we give each other respect, empathy, and the benefit of the doubt. We assume good intent and act like teammates.","description_format":"text","description_chars":3972,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-09-13T02:51:41Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.212,"p_room":0.28,"age_days":410,"expected_fill_days":30,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/ansa-implementation-manager","json_url":"https://alion.io/job/ansa-implementation-manager.json","meta":{"generated_at":"2026-11-04T01:55:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2891,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669895},"rest":"https://alion.io/mcp/rest/get_company?id=669895"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fansa-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fansa-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fansa-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ansa-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fansa-implementation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":849673}},{"tool":"search_jobs","arguments":{"company":"ansa.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":849673},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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