{"id":2847528,"url":"https://alion.io/job/antal-cs-with-german-3","title":"CS with German","company":{"id":870,"name":"Antal","domain":"antal.pl","url":"https://alion.io/company/antal-sp-z-o-o","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Traffit","truth_index":{"grade":"B","score":79,"open_postings":805,"ghost_share":0.258,"stale_share":0,"repost_share":0.005,"time_to_fill_p50_days":63,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5190},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T11:00:50Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T01:46:38Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"Order Management Specialist with German- mid/senior\nResponsibilities:\nCoordinate new customer onboarding, including vendor registration, documentation, and customer relationship management.\n\nManage customer-specific product listings and ensure accurate product data and compliance with retailer requirements.\n\nOversee order processing and fulfillment, ensuring orders meet customer requirements. Support and train the China-based Customer Service Representative (CSR) team on customer-specific procedures.\n\nCollaborate with Sales teams and customers to coordinate replenishment plans, stock availability, and inventory allocation.\n\nLiaise with third-party logistics (3PL) providers and customers to resolve shipping and fulfillment issues, coordinating value-added services such as co-packing, labeling, palletizing, and display assembly.\n\nEnsure accurate invoicing and compliant documentation in line with customer and country-specific requirements.\n\nMonitor payment statuses, support accounts receivable reconciliation, and assist in resolving billing disputes.\n\nIdentify operational challenges, improve processes, and respond to customer inquiries while providing administrative and operational support to the team.\n\nRequirements:\nHigh school diploma or equivalent.\n\n1-3 years of experience in Customer Service, Order Management, or Customer Operations in a B2B environment.\n\nUnderstanding of order processing, logistics coordination, and customer requirements.\n\nExperience in FMCG, the toy industry, or working with major retailers is an advantage.\n\nStrong communication, organizational, multitasking, and problem-solving skills.\n\nLanguages:Fluency in English &German is essential.\n\nCompany offers:\nPrivate medical care.\n\nMultisport card or co-financing of sports activities.\n\nGroup life insurance.\n\nHybrid or flexible working arrangements, depending on the role.\n\nProfessional development and training opportunities.\n\nA friendly, international working environment.\n\nTeam-building events and company activities.","description_format":"text","description_chars":2015,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Life insurance","Professional development","Sports activities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-10-19T11:48:01Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.596,"p_room":1,"age_days":2,"expected_fill_days":63,"reasons":["conf:3","agency","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/antal-cs-with-german-3","json_url":"https://alion.io/job/antal-cs-with-german-3.json","meta":{"generated_at":"2026-10-23T03:29:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":870},"rest":"https://alion.io/mcp/rest/get_company?id=870"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fantal-cs-with-german-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fantal-cs-with-german-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fantal-cs-with-german-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/antal-cs-with-german-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fantal-cs-with-german-3"}]}