{"id":3388944,"url":"https://alion.io/job/anton-paar-field-service-analytical-instruments-3","title":"Field Service - Analytical Instruments","company":{"id":54824,"name":"Anton Paar","domain":"anton-paar.com","url":"https://alion.io/company/anton-paar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":32,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandigarh, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T06:37:23Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T15:40:56Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Anton Paar\nAnton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry.\nAt Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics.\nYou may visit our website for more information at http://www.anton-paar.com/\nAlso, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/\n Responsibilities and Duties:\n Perform installation, calibration, maintenance and repair of the instruments and parts via visits, telephone and/or email.\n Ensuring high level of customer satisfaction for all instruments in the assigned product lines, designated territory and customer accounts.\n Serving as the primary customer contact for technical and service issues for the product lines, designated territory and customer accounts.\n Identifying, managing and coordinating with various departments in the company to resolve customer concerns proactively.\n Ensuring that the maximum number of instruments from the assigned product lines and territory are covered under Annual Maintenance Contract.\n Taking responsibility and following-up for collection of service receivables.\n Quoting, negotiating and closing service contracts and repair charges with customers.\n Ensuring full compliance to CRM and AP Service processes, workflows and guidelines.\n Ensuring monitoring and managing of CRM saved searches to ensure proper check and control on various tasks.\n Strict adherence to all systems at AP\n Gaining and regularly updating a comprehensive technical knowledge of the assigned products.\nIdentifying and transferring leads and sales opportunities to members of the sales team.\n Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues.\n Ensuring timely and effective communication with customers and colleagues.\n Assist Sales Team in conducting demonstrations, when required.\n Required Skills and Abilities:\nExcellent written and verbal communication\nMust have - interpersonal, problem-solving, presentation and organizational skills\nAbility to work independently and responsibly\nHigh commitment to customer satisfaction\nWillingness for extensive travel as per the work requirement.\nEducation and Experience:\nA proven track record in instrument service for at least 6 - 8 years\nMaster’s/ Bachelor’s degree","description_format":"text","description_chars":2690,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Laboratory Equipment","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-10-28T09:11:51Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/anton-paar-field-service-analytical-instruments-3","json_url":"https://alion.io/job/anton-paar-field-service-analytical-instruments-3.json","meta":{"generated_at":"2026-11-01T18:48:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28758,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54824},"rest":"https://alion.io/mcp/rest/get_company?id=54824"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanton-paar-field-service-analytical-instruments-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanton-paar-field-service-analytical-instruments-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanton-paar-field-service-analytical-instruments-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/anton-paar-field-service-analytical-instruments-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanton-paar-field-service-analytical-instruments-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3388944}},{"tool":"search_jobs","arguments":{"company":"anton-paar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3388944},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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