{"id":1287931,"url":"https://alion.io/job/anyip-senior-product-manager-customer-dashboard","title":"Senior Product Manager — Customer Dashboard","company":{"id":2993181,"name":"anyIP","domain":"anyip.io","url":"https://alion.io/company/anyip","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":128000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-07-16T00:00:00Z","employer_posted_date":"2026-07-16","last_verified_at":"2026-11-06T05:32:23Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":113},"description":"Remote worldwide, with substantial Europe time-zone overlap\nFull-time, long-term contractor · 40 hours/week\nmonthly contractor fee + quarterly profit-sharing\nReports to Founder\nLeads a cross-functional dashboard squad with 2 backend engineers, 4 frontend engineers, Product Design, QA, DevOps, Customer Support, and Product Marketing\nAbout anyIP\nanyIP.io is a fast-growing proxy provider offering affordable, high-quality residential and mobile proxies across 190+ countries.\nOur customers use anyIP for web scraping, price intelligence, ad verification, SEO, automation, security testing, and other data-intensive applications.\nThe anyIP customer dashboard is used by thousands of users to register, fund their accounts, create proxy credentials, configure geographic and network targeting, and monitor usage and spending.\nWe are an AI-first company. We use AI across research, analysis, product development, engineering, QA, documentation, and operations to move faster without lowering the quality of our decisions.\nThe role\nWe are looking for a Senior Product Manager to own the anyIP customer dashboard from customer discovery through delivery and measurable business results.\nYour first major mission will be improving customer activation.\nToday, some users fund their accounts but do not complete their first successful proxy request. Proxy credential configuration and onboarding are important sources of friction.\nYou will investigate these problems through PostHog data, session recordings, customer interviews, support conversations, and direct product testing. You will then lead the team in designing, shipping, and measuring improvements.\nThis is not a backlog administration or project coordination role.\nYou will own what we build, why it matters, how it is prioritized, how it is scoped, and how we determine whether it worked.\nThe Engineering Lead will continue to own technical architecture, engineering standards, technical implementation decisions, and developer people management. Product and Engineering will jointly own estimates, delivery commitments, and scope trade-offs.\nWhat you will own\nProduct strategy and prioritization\nOwn the customer dashboard strategy, roadmap, backlog, and product outcomes.\nPrioritize new features, UX improvements, bugs, technical debt, and experimentation using customer and business evidence.\nTurn broad company goals into clearly defined product opportunities.\nChallenge founder and stakeholder requests when they are not the best use of the team's time.\nMaintain clear product decisions, priorities, and roadmap communication.\nCustomer discovery\nRun a continuous customer research programme.\nConduct or participate in 4-6 customer interviews per month.\nInterview new, active, high-value, unsuccessful, and churned customers.\nRecruit participants using our customer, CRM, and support data.\nCombine customer interviews with support tickets, behavioral data, and commercial information.\nSeparate individual anecdotes from patterns that justify product investment.\nProduct analytics\nUse PostHog session recordings, funnels, events, cohorts, and product analytics to identify friction and measure improvements.\nImprove our PostHog implementation, event structure, dashboards, and funnel reliability.\nDefine analytics requirements for new features and verify that tracking works.\nEstablish reliable baselines for activation, conversion, retention, and onboarding-related support demand.\nRegularly review where users abandon or fail key dashboard journeys.\nUX and product design\nIdentify usability problems and propose clear, simple product flows.\nCreate user journeys, flow diagrams, and low-to-medium-fidelity wireframes.\nWork closely with our Product Designer on interaction and visual design.\nCritique designs and provide clear, evidence-based product feedback.\nImprove onboarding, empty states, validation, error messages, and troubleshooting guidance.\nEnsure dashboard improvements support mobile responsiveness and localization.\nMaintain a high UX standard without adding unnecessary complexity.\nExperimentation and optimization\nDesign and run experiments that improve conversion, activation, and usability.\nTest onboarding, checkout, payment, credential, and configuration flows.\nDefine hypotheses, success metrics, guardrails, audience rules, and stopping criteria before experiments launch.\nUse A/B tests when traffic and expected effect size support them.\nEnd-to-end delivery\nTranslate customer problems into scoped product requirements and vertical delivery slices.\nWrite clear Linear tickets, user stories, acceptance criteria, and analytics requirements.\nLead planning, backlog refinement, prioritization, release planning, and product retrospectives.\nWork with Engineering to understand estimates, reduce scope, sequence work, and manage delivery risks.\nPerform product acceptance testing before release.\nCoordinate QA, DevOps, Support, Documentation, Design, and Product Marketing.\nOwn feature rollout, adoption, customer communication, and post-launch measurement.\nTreat measurable customer impact - not deployment - as the definition of done.\nProduct operating system\nBuild a lightweight product-management process appropriate for a fast-moving startup.\nEstablish how opportunities are discovered, prioritized, scoped, validated, delivered, launched, and evaluated.\nCreate enough structure to improve ownership and predictability without introducing unnecessary meetings or documentation.\nUse AI tools to improve research synthesis, specifications, prototyping, analysis, testing, and product communication.\nWhat success looks like\nDuring your first 30 days, you will:\nLearn the customer dashboard, proxy product, users, and business model.\nPersonally configure and test anyIP residential and mobile proxies.\nValidate the key activation and conversion funnels.\nIdentify gaps or inconsistencies in PostHog instrumentation.\nReview session recordings and onboarding-related support conversations.\nConduct an initial set of customer interviews.\nCreate a prioritized map of the main activation and usability problems.\nDuring your first 90 days, you will:\nEstablish a repeatable product discovery and delivery process.\nDefine reliable baseline metrics and agreed product targets.\nCreate an evidence-backed activation roadmap.\nShip and measure initial onboarding or credential-configuration improvements.\nImprove the quality of product requirements, analytics, acceptance testing, and launch coordination.\nEstablish a regular customer interview and PostHog review cadence.\nDuring your first 6-12 months, you will:\nIncrease registration-to-funded-account conversion.\nIncrease the percentage of registered users completing a successful proxy request.\nReduce the median time from registration to first successful request.\nReduce onboarding-related support contacts.\nImprove customer satisfaction with the dashboard.\nIncrease adoption and measurable impact from shipped improvements.\nOur stretch ambition is to double registration-to-funded conversion and the percentage of registrations completing a successful proxy request, relative to a validated baseline.\nYou will help us determine whether that target is achievable, what constraints must be removed, and which leading indicators should be used along the way.\nWhat we are looking for\nA senior-level product-management track record, typically 6+ years.\nExperience independently owning a live B2B SaaS, developer, infrastructure, data, or other technical product.\nEvidence of improving product and business metrics, not only shipping features.\nStrong experience with product analytics, funnels, behavioral data, and experimentation.\nExperience conducting customer interviews and turning research into product decisions.\nStrong UX judgment and the ability to produce clear flows and wireframes.\nExperience leading frontend and backend engineers through end-to-end product delivery.\nStrong requirements, acceptance criteria, prioritization, and product QA skills.\nEnough technical fluency to understand APIs, proxy configuration, authentication, targeting, usage, and request failures.\nThe ability to challenge founders and technical stakeholders constructively.\nStrong written and spoken English.\nExperience working effectively in a remote, cross-functional environment.\nPractical fluency with AI tools and a clear understanding of where human judgment remains essential.\nYou do not need to be a software developer or a senior visual designer.\nYou must be comfortable testing technical products directly, learning proxy concepts, and working closely with engineers on complex customer journeys.\nBig pluses\nPostHog\nDeveloper tools or API products\nResidential or mobile proxies\nWeb scraping, data collection, VPN, cybersecurity, or infrastructure products\nUsage-based or pay-as-you-go billing\nSelf-serve SaaS onboarding and activation\nCheckout and payment-flow optimization\nLocalization and responsive web applications\nLinear\nRemote startup experience\nThis role is probably not right for you if\nYou primarily operate as a backlog administrator or project coordinator.\nYou begin with feature ideas before validating the customer problem.\nYou treat a small number of session recordings as conclusive evidence.\nYou are uncomfortable challenging a founder or changing an existing roadmap.\nYou expect Engineering estimates to be created or committed without engineers.\nYou consider a feature complete when it is deployed.\nYou avoid direct customer conversations or hands-on product testing.\nYou rely on process and meetings instead of clear ownership and decisions.\nWhy join\nOwn a customer-facing product with direct revenue and retention impact.\nWork with thousands of users and meaningful behavioral data.\nSolve real onboarding and usability problems in a technical product.\nLead a complete cross-functional product squad.\nWork directly with the Founder and influence company priorities.\nBuild the product-management function and operating model from the ground up.\nJoin an AI-first team that values speed, autonomy, and strong judgment.\nSee the impact of your work through conversion, activation, usage, and customer satisfaction.\nContractor package\n20 days paid annual leave\n5 paid sick days\nUS$800/year office and equipment allowance\nQuarterly profit-sharing\nFull remote work\nHigh autonomy and direct access to company decision-makers\nHiring process\nApplication review\n30-minute Founder introduction\nLive product case using anonymized anyIP product evidence\nCross-functional interview with Engineering, Design, and Support\nFinal Founder discussion\nOffer\nWe use a live case rather than a large unpaid take-home assignment.\nWe move quickly and will explain the purpose and format of every interview.\nHow to apply\nSend your CV or LinkedIn profile together with brief answers to these questions:\nDescribe one product or customer journey that you owned end to end. What metric changed, and what did you personally contribute?\nWhich technical B2B, infrastructure, API, or developer product have you worked on most closely?\nConfirm your location, time zone, availability, and expected monthly contractor fee.\nReady to own the product experience that turns new anyIP users into successful, long-term customers?\nApply and help us build the proxy dashboard developers love to use.","description_format":"text","description_chars":11282,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Internet Services","Web Scraping & Proxy Networks"],"lifecycle":[{"event":"open","at":"2026-09-26T06:19:27Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.399,"p_room":0.28,"age_days":113,"expected_fill_days":29,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/anyip-senior-product-manager-customer-dashboard","json_url":"https://alion.io/job/anyip-senior-product-manager-customer-dashboard.json","meta":{"generated_at":"2026-11-06T07:07:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12576,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2993181},"rest":"https://alion.io/mcp/rest/get_company?id=2993181"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanyip-senior-product-manager-customer-dashboard"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanyip-senior-product-manager-customer-dashboard"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanyip-senior-product-manager-customer-dashboard"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/anyip-senior-product-manager-customer-dashboard\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanyip-senior-product-manager-customer-dashboard"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1287931}},{"tool":"search_jobs","arguments":{"company":"anyip.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1287931},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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