{"id":4120323,"url":"https://alion.io/job/anz-implementation-manager","title":"Implementation Manager","company":{"id":1782,"name":"ANZ","domain":"anz.com.au","url":"https://alion.io/company/anz-bank","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Chi","optional":false},{"name":"Go","optional":true}],"status":"live","first_seen_at":"2026-11-12T00:34:25Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T00:34:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us\nAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.\nAbout the Role\nAs an Implementation Manager within the Asia Implementation Team, you will play a key role in delivering transaction banking solutions for our customers in Vietnam and in the region by managing the end-to-end implementation lifecycle from handover through to successful go live. You will act as the primary point of coordination between customers, Sales, Product, Operations, Technology and other stakeholders to ensure solutions are implemented efficiently, meet customer requirements, and achieve expected business outcomes while maintaining strong customer satisfaction and risk governance standards.\nBanking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.\nRole Location: Ho Chi Minh City, Vietnam\nRole Type: Permanent, Full-time\nWhat will your day look like?\nLeading the end-to-end implementation of transaction banking solutions, ensuring successful onboarding and go-live delivery within agreed timelines and scope.\nActing as the primary point of contact for customers and internal stakeholders throughout the implementation lifecycle, providing clear communication, governance and project leadership.\nSupporting pre-sales activities, including participation in Requests for Proposal (RFPs), Requests for Information (RFIs), client presentations and solution workshops by providing implementation expertise, delivery considerations, timelines, onboarding requirements and feasibility assessments.\nCoordinating cross-functional teams including Sales, Product, Operations, Technology, Channels, and Compliance/Legal to drive implementation activities and resolve issues or dependencies.\nSupporting customers in adopting ANZ’s digital channels, payment, collection, liquidity and file-based solutions, ensuring adherence to local market practices and customer requirements.\nManaging implementation risks, issues and change requests, ensuring appropriate controls, escalation and mitigation strategies are in place to achieve successful customer outcomes.\nDriving customer digital adoption by promoting and enabling the effective use of ANZ’s digital channels, self-service capabilities and transaction banking solutions, ensuring customers realise intended benefits, improve operational efficiency and maximise value from their banking relationship.\nEnsuring implementations comply with Vietnam-specific regulatory requirements, market infrastructures and bank policies, including changes introduced by local regulators and payment schemes.\nLeading customer onboarding and readiness activities associated with local market initiatives, including the rollout of NAPAS-related capabilities and other domestic payment enhancements, ensuring customers are prepared for required changes and testing activities.\nProviding guidance on local implementation requirements, documentation, connectivity, testing and operational processes to support regulatory compliance and successful solution adoption.\nMaintaining accurate project records, implementation documentation and governance artefacts, ensuring compliance with internal risk, audit and operational standards.\nBuilding and maintaining strong relationships with customers, regulators, market infrastructure providers and key internal stakeholders to deliver a high-quality customer experience and achieve expected business outcomes.\nContributing to continuous improvement initiatives by identifying opportunities to enhance implementation processes, controls, customer experience and operational efficiency.\nAchieving agreed performance measures, including implementation cycle times, customer satisfaction, revenue realisation, successful go-live outcomes, regulatory compliance and risk management standards.\nWhat will you bring?\nTo grow and be successful in this role, you will ideally bring the following:\nStrong knowledge of transaction banking products, cash management, digital channels, SWIFT and host-to-host connectivity.\nProven experience managing end-to-end client onboarding and implementation projects in a banking environment.\nGood understanding of Vietnam banking regulations, payment systems and corporate banking practices.\nStrong customer-facing, communication and stakeholder management skills.\nExperience supporting RFPs, RFIs, solution workshops and client presentations.\nStrong analytical, problem-solving and project management capabilities.\nExperience driving digital adoption, change management and process improvement initiatives.\nKnowledge of project management methodologies (PMP, PRINCE2, Agile) and multi-country implementations.\nExperience with SWIFT, ISO 20022, ERP/TMS integrations (e.g., SAP, Oracle, Kyriba) and file-based solutions.\nUnderstanding of cash management, liquidity, trade finance and working capital solutions.\nExperience working in multinational banking environments and cross-functional teams.\nBachelor's degree in Banking, Finance, Information Technology, Computer Science or a related field.\nFluency in Vietnamese and English with the ability to communicate effectively with customers, regulators and internal stakeholders.\nYou’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.\nSo why join us?\nFrom the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.\nBut it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.\nWe're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.\nAt ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.\nTo find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 128000.\nJob Posting End Date\n26/11/2026, 11:59pm","description_format":"text","description_chars":7182,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Vietnamese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Vietnam","iso":"VN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-12T00:34:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:4","win:early"],"computed_at":"2026-11-12T05:33:58Z"},"pay":null,"html_url":"https://alion.io/job/anz-implementation-manager","json_url":"https://alion.io/job/anz-implementation-manager.json","meta":{"generated_at":"2026-11-12T05:33:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11755,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1782},"rest":"https://alion.io/mcp/rest/get_company?id=1782"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fanz-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fanz-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fanz-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/anz-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fanz-implementation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4120323}},{"tool":"search_jobs","arguments":{"company":"anz.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4120323},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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