{"id":2183009,"url":"https://alion.io/job/ao-shearman-hr-operations-manager-12m-ftc","title":"HR Operations Manager (12m FTC)","company":{"id":1762255,"name":"A&O Shearman","domain":"aoshearman.com","url":"https://alion.io/company/aoshearman","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"C","score":69,"open_postings":181,"ghost_share":0.525,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-31T05:58:55Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belfast, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":108000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":70},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":false}],"status":"closed","first_seen_at":"2026-10-09T15:22:35Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T03:52:54Z","board_verified":false,"closed_at":"2026-10-31T03:52:54Z","days_open":21,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":19},"description":"We have an exciting opportunity for an HR Operations Manager to join our HR Advice team, based in A&O Shearman’s Belfast Office. This role is available as a 12-month fixed-term contract.HR Advice team - Belfast\nThe HR Advice Team provides consistent, high-quality and efficient HR operational support across the business. Working with Global HR colleagues, specialist teams and HRSSC colleagues, the team delivers responsive services, maintains reliable processes and data, and supports a positive employee and stakeholder experience.\nWhat you will do\nThe HR Operations Manager oversees the delivery of HR operational services within HR Advice, providing day-to-day global operational oversight and ensuring HR policies and processes are applied consistently. The role drives continuous improvement, supports accurate and compliant HR data, systems and documentation, and works closely with HR SSC teams and global HR colleagues to resolve issues, improve ways of working and support HR projects and change initiatives.\nOversee and manage HR operational processes within HR Advice, ensuring services are delivered accurately, efficiently and to agreed standards.\nManage and support HR Advice team members, promoting a collaborative, service-focused and high-performing team culture.\nProvide operational guidance to HR colleagues, resolving queries, removing blockers and escalating complex or sensitive matters where needed.\nMaintain and improve HR process documentation, guidance notes and knowledge materials to support consistent delivery.\nAct as a subject matter expert for HR processes, serving as a trusted escalation point and supporting better ways of working across the department.\nSupport HR operational project workstreams, including the transition of HR administration processes from the firm’s global network into HR Advice.\nAssist the Senior HR Operations Manager with digital, AI, improvement and automation initiatives, helping shape practical, controlled and user-focused solutions\nDeputise and act as an escalation point for the Senior HR Operations manager in their absence.\nEnsure HR Advice activities comply with organisational policies, employment legislation, internal controls and data protection requirements.\nAid with governance of the Global Policy Portal and Secondment Investment Group.\nContribute to forums and working groups, sharing operational insight and capturing feedback from local HR teams and HRSSC colleagues.\nIdentify recurring HR Advice themes and operational issues, escalating trends and supporting practical, sustainable improvements using data.\nWhat you will have\nMinimum of five years’ experience in HR operations, HR administration, shared services or a similar service delivery environment.\nExperience managing administrators, including recruitment, training and performance monitoring.\nStrong understanding of HR processes, policies, compliance requirements and the importance of confidentiality.\nExcellent attention to detail, with the ability to work accurately with HR data, systems and documentation.\nConfident user of HR systems and reporting tools, with the ability and willingness to develop deeper technical knowledge.\nStrong organisational skills, with the ability to manage competing priorities and meet deadlines in a busy operational environment.\nClient-service focused, with a practical, proactive and collaborative approach to supporting stakeholders.\nClear written and verbal communication skills, including the ability to explain process requirements and operational issues effectively.\nWorking knowledge of PeopleSoft, Workday or a similar HRIS would be advantageous.\nExperience: Previous experience in HR administration, HR shared services, HR systems support or HR operations including People Management. Exposure to process improvement, data quality checks, reporting or compliance activity would be beneficial.Skills: Strong organisational skills, accuracy, problem-solving ability and sound judgement. Comfortable working with confidential information, applying policy and process requirements, and escalating issues appropriately.\nDesirable: Awareness of project working practices, user acceptance testing, process mapping or continuous improvement methodologies.\nWhat we can offer you\nTo learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers\nShould you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.\nWe are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.\nNO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.\n#LI","description_format":"text","description_chars":5020,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-09T15:22:35Z"},{"event":"close","at":"2026-10-31T03:52:54Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ao-shearman-hr-operations-manager-12m-ftc","json_url":"https://alion.io/job/ao-shearman-hr-operations-manager-12m-ftc.json","meta":{"generated_at":"2026-10-31T18:39:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762255},"rest":"https://alion.io/mcp/rest/get_company?id=1762255"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fao-shearman-hr-operations-manager-12m-ftc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fao-shearman-hr-operations-manager-12m-ftc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fao-shearman-hr-operations-manager-12m-ftc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ao-shearman-hr-operations-manager-12m-ftc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fao-shearman-hr-operations-manager-12m-ftc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2183009}},{"tool":"search_jobs","arguments":{"company":"aoshearman.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2183009},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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