{"id":3361600,"url":"https://alion.io/job/aot-technologies-senior-account-manager","title":"Senior Account Manager","company":{"id":6844,"name":"AOT Technologies","domain":"aot-technologies.com","url":"https://alion.io/company/aot-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Victoria, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":150000,"currency":"CAD","period":"year","gross":null,"usd_annual":106853},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T18:29:04Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T19:22:42Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Are you the person clients call when something really matters?\nCan you tell a client \"no\" and come out of the conversation with their trust intact?\nWould you rather own the results of a client portfolio than just manage the relationships?\nAOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.\nAbout AOT\nWe’re on a mission to help enterprises and governments bring their ideas to life.\nAs a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.\nAlongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.\nAs we expand into new markets and scale our solutions, there’s never been a better time to join AOT.\nRole and Responsibilities\nYou'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.\nYou will:\nAct as a trusted, senior point of contact and escalation point for your clients.\nKnow your contracts inside out, manage renewals, and catch scope creep before it costs us.\nManage account budgets and forecasts, working with Finance to keep invoicing and payments on track.\nGrow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.\nWork with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.\nReport to leadership on account health, risks and opportunities.\nWho You Are\nYou think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector. \nWhat You Bring\n10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.\nA proven record of managing budgets and growing existing accounts.\nAbility to manage competing, urgent priorities. \nConfidence with contracts, statements of work, SLAs and change management.\nEnough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.\nComposure under pressure, and the ability to deliver difficult news without damaging trust.\nA hands-on, resourceful approach and strong business acumen.\nNice-to-Have\nExperience with government or public sector clients, ideally in BC.\nExperience in a smaller or growing firm.\nExperience with distributed teams across time zones.\nTechnical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries. \nWhat We Offer\nAnnual salary of $130K - $150K CAD, commensurate with experience\nFlexible hybrid work environment in beautiful Victoria, BC\nContinuous learning and leadership development opportunities\nFlexible schedules and generous paid time off\nCompetitive health, dental, and wellness benefits from Day 1\nEmployer-sponsored deferred profit-sharing plan\nA collaborative, mission-driven culture where your work matters\nApply Now\nIf you're passionate about client delivery and ready to own a portfolio of your own, apply today - we’re hiring now and excited to meet you.\nWe strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!\nClosing date: Open until filled\nSalary Range\n$130,000—$150,000 CAD","description_format":"text","description_chars":4859,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","IT Consulting & Digital Transformation","Decision Intelligence","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-27T21:34:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":58,"reasons":["conf:1","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":106853,"is_top_pay":false},"html_url":"https://alion.io/job/aot-technologies-senior-account-manager","json_url":"https://alion.io/job/aot-technologies-senior-account-manager.json","meta":{"generated_at":"2026-10-31T19:57:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31359,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6844},"rest":"https://alion.io/mcp/rest/get_company?id=6844"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faot-technologies-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faot-technologies-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faot-technologies-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aot-technologies-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faot-technologies-senior-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3361600}},{"tool":"search_jobs","arguments":{"company":"aot-technologies.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3361600},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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