{"id":2953052,"url":"https://alion.io/job/aperia-technologies-customer-quality-engineer","title":"Customer Quality Engineer","company":{"id":669900,"name":"Aperia Technologies","domain":"aperiatechnologies.com","url":"https://alion.io/company/aperiatechnologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hayward, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FMEA","optional":false},{"name":"Minitab","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-10-20T17:47:20Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-03T09:09:27Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Aperia is unlocking a new era of efficiency and sustainability for commercial vehicle fleets, by developing innovative hardware and data analytics solutions. Inventors of the award- winning and disruptive Halotm Automatic Tire Inflator, and the cloud delivered Halo Connect tire analytics platform. Aperia saves fleets thousands of hours of down-time every week, reduces the carbon footprint and environmental impact of the freight industry. Join us as we expand our product offering and take the next steps on our journey toward bringing the \"backbone of our economy\" into the automation age.\nThis position requires candidates to be authorized to work in the US on an ongoing basis without current or future employer sponsorship. We are unable to sponsor or transfer H-1B or other employment-based visas, and candidates currently on F-1, OPT, STEM OPT status are not eligible for this role.\nYour Role\nAs a Customer Quality Engineer (CQE), you will serve as the primary technical liaison between our manufacturing facilities and automotive Original Equipment Manufacturer (OEM) customers. You will work directly with customers and collaborate with internal quality, manufacturing, and engineering teams to investigate concerns, identify root causes, implement corrective actions, and drive continuous improvement. You will ensure that customer quality requirements and technical expectations are clearly understood, documented, communicated, and met.\nYour Responsibilities\nServe as the first point of contact for OEM customer quality tasks,engage with customer portals, lead regular reviews presenting pertinent data.\n\nLead 8D investigations and corrective actions within the factory forcustomer issues using tools like 5-Why and Ishikawa diagrams or others.\n\nParticipate in Advanced Product Quality Planning (APQP) andcoordinate Production Part Approval Process (PPAP) submissions to customers.\n\nParticipate in the creation and maintenance of Process Failure Modeand Effects Analysis (PFMEA) and Control Plans for new and existing products.\n\nMonitor and report on customer-specific quality metrics, includingParts Per Million (PPM) defects and operational disruptions.\n\nSupport the continuous improvement of manufacturing processes to ensure that thehighest quality products possible are delivered to customers.\n\nAuthor and execute CARs/SCARs as required to resolve internal/external quality issues\nStatistically analyze data using Excel, Minitab or similar to generate reports on qualityissues and review with internal engineering and manufacturing teams.\n\nCreate working documents for quality tasks and train the quality & manufacturing team.\nBe a key leader in the implementation and maintenance of IATF 16949 into our QMS.\nParticipate in various special projects that support the quality, manufacturing andengineering teams.\n\nSkills/Qualifications\nBachelor’s degree in Quality, Mechanical, Electrical, or Industrial Engineering.\n5+ years of experience in automotive quality engineering or a Tier-1 supplierenvironment.\n\nStrong working knowledge of automotive core tools (APQP, PPAP, FMEA, MSA, SPC)\nDetailed understanding of IATF 16949 and VDA 6.3 quality management systems.\nExperience navigating OEM customer portals.\nAbility to travel up to 25%\nPay Range: $130,000 - $150,000\n*Base salary only. Salary dependent on multiple factors including, but not limited to, experience and location.\n**Addition compensation may include equity, bonuses, stipends, medical, dental, vision, 401-k, and long-term disability insurance.","description_format":"text","description_chars":3530,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-20T20:41:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2 · green card filings: 3","filings_12m":2,"filings_prev_12m":7,"green_card_filings_12m":3,"median_offered_wage_usd":150500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":13,"expected_fill_days":40,"reasons":["conf:1","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/aperia-technologies-customer-quality-engineer","json_url":"https://alion.io/job/aperia-technologies-customer-quality-engineer.json","meta":{"generated_at":"2026-11-03T12:40:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17507,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669900},"rest":"https://alion.io/mcp/rest/get_company?id=669900"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faperia-technologies-customer-quality-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faperia-technologies-customer-quality-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faperia-technologies-customer-quality-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aperia-technologies-customer-quality-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faperia-technologies-customer-quality-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2953052}},{"tool":"search_jobs","arguments":{"company":"aperiatechnologies.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2953052},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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