{"id":2841627,"url":"https://alion.io/job/apex-group-account-manager-8","title":"Account Manager","company":{"id":7414,"name":"Apex Group","domain":"apexgroup.com","url":"https://alion.io/company/apex-group-ltd","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":185,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T05:52:14Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.\nOur business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.\nThat’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.\nTake the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.\nFor our business, for clients, and for you\nAccount Manager, Transfer Agency\nLocation : Sydney\nDescription\nThis role is to ensures the delivery of high quality and accurate services to clients and investors by providing exceptional oversight of our offshore teams. This role will manage the relationship of clients to ensure effective delivery of services.\nJob specification\nProvide the quality assurance on all applications, redemptions, switches and transfers from the offshore team\n\nReview and release periodic, quarterly, distributions and exit statements to investors and clients within SLA’s\n\nReviewing, clearing and signing off bank reconciliations\n\nReview pending and settled reports and distributing to clients\n\nManage the compliance requirements for clients including completing incident reports, implementing remediation and working with internal and external compliance stakeholders on key compliance requirements\n\nManage Calastone transactions including daily reconciliations and issue resolution\n\nUnderstanding and maintaining Fee Rebate schedules\n\nExecuting the Fee Rebate transactions at month end and submitting to clients for review\n\nContribute to client management reporting and attend client servicing meetings when required\n\nEnsure the quality of services provided to clients meet their expectations\n\nWork closely with key internal stakeholders on client management and delivery\n\nProactively address and work to problem solve client queries\n\nOther ad hoc duties as required\n\nSkills Required:\n2 years fund services experience\n\nCommercial experience in working with clients in a delivery service model\n\nExposure to offshoring models would be highly advantageous\n\nAdhere to deadlines\n\nFoster positive relations with client\n\nAbility to work well under pressure\n\nHigh level attention to detail\n\nStrong team player\n\nStrong communication and analytical skills\n\nAn understanding and interest in financial markets\n\nStrong organisational skills\n\nStrong problem-solving skills\n\nAbility to work independently\n\nAbility to prioritise tasks.\n\nWhat you will get in return:\n· A genuinely unique opportunity to be part of an expanding large global business;\n· Competitive remuneration commensurate with skills and experience;\n· Training and development opportunities\nAdditional information:\nWe are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.\nWe measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.\nFor more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/\nPersonal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.\nDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.","description_format":"text","description_chars":4763,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-19T09:18:26Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.675,"p_room":1,"age_days":7,"expected_fill_days":26,"reasons":["conf:1","stale_co","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/apex-group-account-manager-8","json_url":"https://alion.io/job/apex-group-account-manager-8.json","meta":{"generated_at":"2026-10-21T17:23:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24555,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7414},"rest":"https://alion.io/mcp/rest/get_company?id=7414"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapex-group-account-manager-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapex-group-account-manager-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapex-group-account-manager-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apex-group-account-manager-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapex-group-account-manager-8"}]}