{"id":1135538,"url":"https://alion.io/job/apex-group-global-service-desk-centralized-access-control-analyst","title":"Global Service Desk - Centralized Access Control Analyst","company":{"id":7414,"name":"Apex Group","domain":"apexgroup.com","url":"https://alion.io/company/apex-group-ltd","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":158,"ghost_share":0,"stale_share":0.975,"repost_share":0.006,"time_to_fill_p50_days":24,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":321},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false},{"name":"CyberArk","optional":true},{"name":"IAM","optional":true},{"name":"ITIL","optional":true},{"name":"Okta","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-09-23T07:42:15Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T15:50:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.\nOur business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.\nThat’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.\nTake the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.\nFor our business, for clients, and for you\nExperience and Skills:\n1-2 years of experience in application access revocation, IT support, or related IT operations function.\nBasic knowledge of user account management, permissions, and security protocols.\nFamiliarity with compliance frameworks, SOC audits, and related audit processes.\nExperience working with ServiceNow or similar ITSM tools.\nStrong written and verbal communication skills in English.\nExperience with documentation, reporting tools, and spreadsheets.\nA strong customer service orientation, with the ability to collaborate across teams.\nBasic understanding of Active Directory, Azure, or other access management tools.\nKnowledge of role-based access control (RBAC) and IT security best practices is desirable.\nFamiliarity with the ITIL framework is an advantage.\nGood to Have -\nITIL v4 Foundation Certified\nAwareness of Privileged Access Management (PAM)\nKnowledge of ticketing tools (e.g., ServiceNow).\nExposure to IAM tools (Okta, SailPoint, CyberArk)\nKnowledge of Joiner-Mover-Leaver (JML) lifecycle\nReporting and dashboard skills (Excel, Power BI)\nDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.","description_format":"text","description_chars":2332,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Banking","FinTech"],"lifecycle":[{"event":"open","at":"2026-09-23T07:42:15Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-09-23T16:16:48Z"},"pay":null,"html_url":"https://alion.io/job/apex-group-global-service-desk-centralized-access-control-analyst","json_url":"https://alion.io/job/apex-group-global-service-desk-centralized-access-control-analyst.json","meta":{"generated_at":"2026-09-23T16:16:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}