Program Manager

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

APEX FUND SERVICES

Functional Title: Programme Manager

Department: Change Management

Employment Type: Permanent

About Apex

Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With 50 offices worldwide and 12,000 employees upon the close of announced acquisitions, Apex delivers an extensive range of services to asset managers, capital markets, private clients and family offices.

The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry including fund services, digital onboarding and bank accounts, depositary, custody and super ManCo services, business services including HR and Payroll and a pioneering ESG Ratings and Advisory service for private companies.

We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge. You are prepared to work hard, love what they do and be prepared to innovate.

Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.

About the Hiring Team:

We are looking for a Programme Manager to join the Change Management function, reporting into the relevant Portfolio Lead / Head of Practice.

This role is focused on end-to-end delivery of complex programmes of work, spanning technology and business change. You will be accountable for translating senior-level intent into executable plans, maintaining grip on delivery, and ensuring outcomes are achieved in line with agreed objectives.

The Programme Manager will work across multiple projects and workstreams, coordinating delivery teams, managing dependencies and risks, and providing clear, honest reporting to senior stakeholders. The role requires someone who is comfortable working at pace, making pragmatic decisions, and applying the right level of governance rather than process for process’ sake.

The practice team is currently located across UK - London, Ireland - Dublin, Bulgaria - Sofia, South Africa - Cape Town and India - Pune, Mumbai and Bangalore. Apex currently operates a 5-day office working policy.

Key duties and responsibilities:

• Own the end-to-end delivery of one or more complex programmes, ensuring outcomes are delivered in line with agreed scope, time and cost parameters.
• Translate high-level objectives into clear delivery plans, with defined milestones, dependencies, risks and ownership.
• Lead and coordinate multiple project managers and workstream leads, providing direction, challenge and support as required.
• Maintain clear oversight of programme status, risks, issues and dependencies, escalating appropriately and early where required.
• Act as the primary point of contact for senior stakeholders, providing clear, factual and transparent updates on progress and delivery confidence.
• Apply appropriate delivery methodologies (waterfall, agile or hybrid), using pragmatism and judgement rather than rigid adherence to frameworks.
• Ensure programme governance is proportionate, effective and supports delivery rather than slowing it down.
• Manage programme-level resourcing, working with Practice and Portfolio Leads to address capacity constraints and skill gaps.
• Drive resolution of delivery blockers, coordinating across technology, operations, risk, compliance and business teams as needed.
• Ensure lessons learned are captured and applied to improve future delivery.

Experience and skills:

• Proven experience delivering complex programmes spanning multiple projects and stakeholders.
• Strong background in project and programme delivery within technology and/or business change environments.
• Experience operating in environments with high levels of ambiguity, pace and competing priorities.
• Ability to maintain delivery grip under pressure and make pragmatic decisions when faced with incomplete information.
• Strong stakeholder management skills, with the confidence to engage, challenge and influence at senior levels.
• Solid understanding of delivery disciplines across waterfall and agile approaches, with the judgement to apply “what works”.
• Experience managing programme-level risks, dependencies and resourcing constraints.
• Excellent organisational skills and attention to detail, without losing sight of the bigger picture.
• Clear, concise verbal and written communication skills.
• Ability to work independently, take ownership and operate with minimal supervision.
• Fluent in English (spoken and written).

Nice to have:

• Experience within Financial Services.
• Experience within the Funds industry.
• Exposure to large-scale onboarding, migration or integration programmes.
• Familiarity with common project and portfolio tooling (e.g. Azure DevOps, MS Project, Jira).

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application (with your CV and cover letter) to our dedicated email address.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.