Senior Business Analyst

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

About PAXUS Group:

As part of the Apex Group, PAXUS supports investment managers, administrators, and asset owners with innovative, reliable, and highly configurable platforms.

PAXUS is a specialist financial services technology provider delivering enterprise-class software solutions to the global funds administration industry.

We value individuals who demonstrate strong technical capability, ownership, collaboration, and a genuine interest in financial markets and enterprise software.

Position Overview

Business Analyst play a critical role in the delivery and evolution of PAXUS’s core product suite within the Funds Administration industry. PAXUS is seeking a mid-Senior level professional who will be responsible for designing and maintaining high-quality software solutions that support global clients and strategic product objectives.

As a senior member of the development team, the role contributes technical leadership, mentors other business analysts, and works closely with Product, Development, and Support teams across the APAC region to ensure reliable, scalable, and secure solutions are delivered on time.

The position is based in Sydney, reporting to the General Manager (APAC), with flexible working arrangements available.

Position Responsibilities

General Role Responsibility

• Support product roadmap initiatives alongside the APAC Business Analyst team.
• Develop high-quality requirements documentation, test plans, and test cases aligned with business objectives.
• Contribute to the ongoing development process of the PAXUS product suite, including client-facing portals and internal systems.
• Ensure solutions are scalable, secure, maintainable, and performant.
• Participate in discussions and architecture decisions.

Supporting Clients

• Attend to daily client support queries in collaboration with the Support function.
• Client engagement alongside the CRM function to gather requirements, identify pain points, and validate product direction.
• Engagement with key clients to inform on product enhancements and strategic initiatives.
• Develop business cases and impact analyses to support product recommendations based on client feedback, support data, and market insights.

Collaboration & Stakeholder Engagement

• Work closely with Product Managers, Developers, QA, and Support teams to deliver high-quality outcomes.
• Participate in client consultations where required.
• Contribute accurate estimates, status updates, and risk identification to project delivery.

Essential Qualifications & Skills

• Bachelor’s degree / reputable tertiary qualifications.
• 10+ years of qualified experience in a business analyst role or finance/accounting discipline
• Enjoys problem solving, analytical & numerical analysis.
• Ability to communicate and work effectively within a multi-region team and global client base.

Essential Soft Skills

• Excellent written and verbal communication skills.
• Ability to collaborate effectively across distributed, cross-functional teams.
• Strong sense of ownership, accountability, and professionalism.

Desirable (Highly Regarded)

• Fund administration or securities markets experience.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.