AI/ML Analyst - Colombia

Who We Are

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members-and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

Position Overview

The AI Strategy Analyst drives AI adoption through “Forward-Deployed Engineering” methodology to identify, understand, and solve pain points through AI utilization across the organization. The Analyst creates measurable productivity and operating leverage through the use of AI.

Success in this Role

• Milestones: cross-functional use-case identification and development, including both internal and external (customer-facing) applications.
• Long-term contributions: drive API toward an AI-native end-state through leadership, training, and execution.
• Mastery: Claude, Copilot and Devs.ai sandbox as daily working tools; development of AI-enabled processes and outcomes across internal operations and customer-facing applications.
• Impact: drive quantifiable ROI through dollar savings, efficiency generation, and AI productization and monetization.
• Engagement: direct engagement with the Strategy organization; broad engagement opportunity across the organization and with external parties including investors, vendors, partners, and acquisition targets.

What You’ll Do

Essential Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Key responsibilities

• Experimentation portfolio - Run intake, hypothesis design, metric definition, and outcome documentation for AI experiments across Engineering, Client Delivery, and Corporate functions. Drive go/no-go reviews and graduation-to-production decisions.
• Adoption and management - Partner to drive org-wide training, communications, and enablement for Claude Enterprise and Microsoft Copilot. Produce the monthly AI scorecard: experiments launched, seats utilized, automation rates, FTE-equivalent savings, and experiments graduated.
• Internal AI optimization - Work with IT and internal stakeholders to manage, analyze, and optimize internal utilization of AI across the organization - identifying gaps, surfacing high-value use cases, and improving return on AI spend.

What You’ll Bring

Minimum Qualifications

• Must have working personal fluency with Claude (mandatory) and other enterprise AI tooling (Microsoft Copilot or equivalent); demonstrated ability to design and document hypothesis-driven experiments.
• Strong written communication; ability to produce CEO- and board-quality artifacts.
• Comfort operating in ambiguity within a small, fast-moving team.

Preferred Qualifications

• Technical background (educational or professional) - computer science, engineering, data, or comparable hands-on experience with software, automation, or AI systems.
• Exposure to voice AI, document automation, or contact-center modernization.

Education

• Bachelor’s degree required. Technical or quantitative field (computer science, engineering, economics, mathematics, data science) preferred.
• Advanced degree welcome but not required.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service /User Privacy Notice .