{"id":2507767,"url":"https://alion.io/job/api-accommodations-plus-international-senior-business-integration-manager-operations","title":"Senior Business Integration Manager (Operations)","company":{"id":2602590,"name":"API – Accommodations Plus International","domain":"apiglobalsolutions.com","url":"https://alion.io/company/apiglobalsolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T13:12:26Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-21T06:29:24Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Who We Are\nAccommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.\nOur mission is to make layovers simpler and more efficient for crew members-and we bring that to life through deep industry expertise and a practical, results-driven approach.\nToday, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.\nAt API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.\nIf you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!\nPosition Overview:\nWe're looking for a Business Integration Manager to be a key player in bringing new clients onto our platform and ensuring the continued success of our existing partnerships. In this role, you'll be the bridge between our clients and our technology, overseeing client engagements, driving the development and integration of our API’s Product, and ensuring seamless client implementations. If you thrive in a fast-paced environment and have a passion for customer-centric solutions in the travel industry, we want to hear from you!\nSuccess in this Role\nDelivers project milestones and client deliverables on time through effective planning, prioritization, and risk management across complex implementations.\nConducts strong discovery to deliver accurate, complete requirements\nDemonstrates strong, clear communication across clients and internal teams to ensure alignment\nWhat You'll Do\nEssential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nKey Responsibilities\nLead Client Integrations:Take ownership of new client onboarding, from initial research and requirements gathering to successful implementation. \nBe the Client Advocate:Serve as the primary voice of our clients for Airline and Rail Integration projects, translating their needs into actionable plans. \nDrive Technical Solutions:Collaborate with stakeholders to define business requirements, and develop detailed interface specifications for API and client integrations. \nShape Product Development:Actively participate in sprint planning and backlog grooming, helping to elaborate and prioritize product features. \nEnsure Quality:Define clear acceptance criteria for user stories and ensure team understanding, contributing to high-quality deliverables. Create thorough test cases and capture results to tighten defect discovery ahead of go-live. \nProvide Expert Support:Function as a seasoned operations resource, offering solutions to complex problems, documenting findings, and proposing alternative approaches. \nCollaborate and Communicate: Work closely with the project team to anticipate and address client needs and provide weekly status updates on all assigned projects. \nChampion Our Values:Support company values and uphold quality control standards across all airline and rail integration initiatives. \nWhat You’ll Bring\nMinimum Qualifications\n6+ years of experience with a strong foundation in product ownership and product management principles, applied within operations-focused environments,\nBusiness & Technical Acumen:A solid understanding of business operations, processes, and technical solutions, including hands-on experience with technologies and client interfaces.\nCommunication Excellence:Superior communication skills across various modes (verbal, non-verbal, written), coupled with strong active listening abilities.\nRelationship Building:Exceptional interpersonal and customer service skills to build and maintain strong relationships with clients, stakeholders, and internal teams.\nPreferred Qualifications\nLeadership Potential:Experience in collaborating managing, motivating, developing, and directing individuals to achieve common organizational goals.\nEducation\nBachelor’s degree\nIndustry recognized credentials (CBAP, CCBA, IIBA, PMI-PBA) in the Business Analysis fields are strongly preferred.\nPosition Type and Expected Hours of Work\nThis is a full-time position, Monday through Friday, during normal core business hours. Flexibility is required to support global customers, and occasional evening and weekend work may be required as job duties demand.\nSupervisory Responsibility\nNone\nTravel Requirements\nApproximately 30-40% of international travel is required.\nThis role requires frequent international travel, including Canada, the United States, Europe, Middle East, Africa, Asia-Pacific and Latin America regions, depending on business needs. Candidates must be able to travel internationally, including on short notice, as a core and essential function of this position.\nWhat’s In it for You\nJoin a growing company where core platform integrations are central to delivering impactful client and business outcomes\nOpportunity to build expertise across operational workflows\nHealth, dental, and vision insurance \nCompetitive 401(k) matching \nPaid Time Off \nCompensation\nFor candidates based in Melville, NY (Hybrid), the good faith annual salary range for this position is $100,000 to $120,000 USD. \nFor candidates based in Markham, ON (Hybrid), the good faith annual salary range is $120,000 to $150,000 CAD. \nActual compensation will be determined based on experience and location.\nOther Duties\nDuties, responsibilities and activities may change at any time according to business needs.\nThe performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).\nWork Environment\nThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.\nAAP/EEO Statement\nAccommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.\nPrivacy Statement\nAPI may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. 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