{"id":3795644,"url":"https://alion.io/job/apl-logistics-supervisor-international-freight-services","title":"Supervisor, International Freight Services","company":{"id":1999058,"name":"APL Logistics","domain":"apllogistics.com","url":"https://alion.io/company/apllogistics","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T06:00:20Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T07:15:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Operational\n- Supervise and coordinate the entire operational process, including booking,\nscheduling, tracking, and delivering shipments.\n- Provide operational updates to Manager on regular basis.\n- Address customer inquiries and concerns regarding order deliveries promptly.\n- Support the team in loading, unloading and stocking of freight during manpower\ncrunch.\n- Ensure freight are sorted and tagged according to the delivery orders.\n- Complete all freight paper works accurately and ensure site area is maintained\nclean and orderly.\n- Handle misdirected shipments and seal discrepancies promptly.\n- Conduct periodic and ad-hoc inspections to ensure all HSE requirements are\nstrictly adhered throughout the Operational processes and equipment are in\ngood working conditions.\n- Communicate equipment repair and maintenance requests to Manager.\n- Pull data from various systems and provide analysis for required reporting.\n- Determine KPIs to drive team performance\n- Systematically escalate problematic issue\nBusiness Processes, Automation & Compliance\n- Establish and enforce safety rules and regulations.\n- Regularly review and streamline operational procedures to adapt to changing\nindustry trends and best practices\n- Ensure compliance of all relevant policies, procedures and processes - both\ninternal and external (i.e. regulatory).\n- Support in the implementation processes for Primary, Secondary and Tertiary\n(PST) checks for documentations compliance to ensure strict adherence to both\nlocal and overseas regulations and to help speed up customs clearance process.\nThis includes insurance requirements, packing specifications etc.\n- Follow up on audit issues and ensure prompt resolution.\nStakeholder Management\n- Liaise across teams internally to ensure timely delivery of services to\ncustomers.\n- Create and maintain a cordial business relationship with various stakeholders\nthrough regular feedback sessions and communication.\n- Ensure customers' satisfaction meet the KPIs set; issues are responded and\ndealt with in a timely manner; devise solutions for service recovery and gaps\nclosure where appropriate.\n- Manage third party vendors, review service quality and level, contract\nmanagement and price negotiations.\n- Engage local vendors/suppliers/stakeholders to seek solutions to add value to\ncustomers.\n- Ensure Business Continuity Plan are in place and evaluated for effectiveness\nperiodically.\nLeadership and Direction\n- Review and implement policies and procedures for the department.\n- Recruit, train, and develop a team of specialists.\n- Plan schedules, assign and delegate work to team members to meet deadlines\nand ensure timely clearance of shipments.\n- Provide performance feedback and conduct regular performance reviews.\n- Prepare reports for local/regional Management/Senior Leadership team.\n- Prioritize “Safety Above All”, by cultivating a proactive, safety-focused working\nenvironment.\n- Empowers team members to create the innovative solutions for our customers.\n- Ensure compliance to local regulatory requirements, including OT hours and\npayments and safety related compliances. This includes the management of\ncontingent workforce engaged where appropriate.\nFinancials\n- Manage the department's budget; monitor expenses and revenues and ensure that the department meets financial targets. This includes regular period review\nwith relevant stakeholders.\n- Analyze financial data and identify areas for improvement.\n- Ensure that pricing is competitive and that the department is profitable.\n- Upholds and enforces the Company’s financial standards and policies.\n\n- At least 5 years of experience in Logistics, Freight Forwarding Services or a\nrelated field.\n- Good command of English Language - both written and oral.\n- Strong knowledge and experience of local Carrier, Forwarder, CFS and\nDocumentation procedures and International Supply Chain flows.\n- Strong knowledge local regulatory.","description_format":"text","description_chars":3926,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-05T09:20:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":18,"reasons":["conf:13","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/apl-logistics-supervisor-international-freight-services","json_url":"https://alion.io/job/apl-logistics-supervisor-international-freight-services.json","meta":{"generated_at":"2026-11-10T03:36:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8432,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1999058},"rest":"https://alion.io/mcp/rest/get_company?id=1999058"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapl-logistics-supervisor-international-freight-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapl-logistics-supervisor-international-freight-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapl-logistics-supervisor-international-freight-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apl-logistics-supervisor-international-freight-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapl-logistics-supervisor-international-freight-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3795644}},{"tool":"search_jobs","arguments":{"company":"apllogistics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3795644},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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