{"id":2208972,"url":"https://alion.io/job/aplin-bilingual-customer-service-representative","title":"Bilingual Customer Service Representative","company":{"id":3860801,"name":"Aplin","domain":"aplin.com","url":"https://alion.io/company/aplin-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false}],"status":"live","first_seen_at":"2026-10-10T00:56:35Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T21:38:04Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"To Apply for this Job Click Here\nTammy Boyko and Carlan Wilbon with Aplin are excited to partner with our client on an immediate, ongoing opportunity for Bilingual Customer Service Representatives in Winnipeg. Multiple full-time positions are available.\nWelcoming environment, convenient location with an excellent culture & Perks: An organization that values employees and offers great benefits!\nResponsibilities\nRespond to customer inquiries by phone, email, and chat in both French and English\nAssist customers with questions related to products, services, and processes\nAddress customer concerns and provide timely, effective solutions\nProvide professional, friendly, and knowledgeable customer service\nQualifications\nFluent in both French and English, with strong verbal and written communication skills\nHigh school diploma or equivalent\nSix months plus of customer service, retail, hospitality or contact experience.\nStrong communication, problem-solving, and active listening skills\nTammy Boyko et Carlan Wilbon, d’Aplin, sont ravis de s’associer à notre client pour une opportunité immédiate et continue de Représentants(es) bilingues du service à la clientèle à Winnipeg. Plusieurs postes à temps plein sont disponibles.\nEnvironnement accueillant, emplacement pratique, excellente culture et avantages : une organisation qui valorise ses employés et offre d’excellentes prestations.\nResponsabilités:\nRépondre aux demandes des clients par téléphone, courriel et clavardage, en français et en anglais\nAider les clients avec des questions liées aux produits, services et processus\nTraiter les préoccupations des clients et offrir des solutions rapides et efficaces\nOffrir un service à la clientèle professionnel, courtois et compétent\nQualifications:\nMaîtrise du français et de l’anglais (à l’oral et à l’écrit), avec d’excellentes aptitudes en communication\nDiplôme d’études secondaires ou équivalent\nMinimum de six (6) mois d’expérience en service à la clientèle, vente au détail, hôtellerie/restauration ou centre de contact\nSolides compétences en communication, résolution de problèmes et écoute active\nAt Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.\nTo Apply for this Job Click Here","description_format":"text","description_chars":2842,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-10T01:15:52Z"},{"event":"close","at":"2026-10-14T09:16:48Z"},{"event":"reopen","at":"2026-10-14T13:39:25Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.429,"p_room":0.9,"age_days":5,"expected_fill_days":9,"reasons":["conf:2","agency","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/aplin-bilingual-customer-service-representative","json_url":"https://alion.io/job/aplin-bilingual-customer-service-representative.json","meta":{"generated_at":"2026-10-15T21:48:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3860801},"rest":"https://alion.io/mcp/rest/get_company?id=3860801"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faplin-bilingual-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faplin-bilingual-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faplin-bilingual-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aplin-bilingual-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faplin-bilingual-customer-service-representative"}]}