{"id":2040619,"url":"https://alion.io/job/aplin-personal-lines-account-manager-5","title":"Personal Lines Account Manager","company":{"id":3860801,"name":"Aplin","domain":"aplin.com","url":"https://alion.io/company/aplin-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Edmonton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":95},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T17:40:15Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T18:42:20Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"To Apply for this Job Click Here\nJoin our client’s team as a Personal Lines Account Manager, a key role focused on managing client relationships and overseeing a diverse portfolio of personal insurance policies. This position offers an opportunity to work in a collaborative environment, providing exceptional service to clients while growing your career in a supportive setting.\nCompensation\n Competitive salary commensurate with experience, along with performance-based incentives.\n\nBenefits & Perks\nHealth & dental insurance coverage\nGenerous paid time off including vacation days and personal days\nRetirement savings plan with company match\nFlexible hybrid work options after onboarding\nOpportunities for professional development and training\nPotential for additional bonuses and incentives\nResponsibilities\nManage a personal lines insurance book, including handling client inquiries, policy changes, and renewals\nBuild and maintain strong relationships with clients to foster retention and satisfaction\nPromote new business growth through referrals and proactive outreach\nCollaborate with internal teams on renewal reviews and client updates\nUse Epic system for all policy documentation, updates, and inquiries\nSupport broker responsibilities such as client portal management\nQualifications\nMinimum of 3 years’ experience as a personal insurance account manager at a brokerage\nExperience managing a book of business\nStrong customer service and relationship-building skills\nExperience with Epic or similar insurance management systems \nExcellent communication and organizational abilities\nEducational background in insurance, business, or related fields preferred\nMust be a team player with a positive attitude and eagerness to learn\nAt Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. 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