{"id":2850455,"url":"https://alion.io/job/apm-account-manager","title":"Account Manager","company":{"id":2011574,"name":"APM","domain":"apm.net.au","url":"https://alion.io/company/apm-net-au","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":130000,"period":"year","method":"role_country_seniority_unknown","sample_n":62},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":true},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-19T03:17:16Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T00:41:32Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Drive Growth. Build Partnerships. Make an Impact.\nAre you passionate about building strong customer relationships, driving business growth, and influencing meaningful outcomes?\nAt APM, we're looking for a commercially minded and relationship-focused Account Manager to join our team. This is an exciting opportunity for someone who thrives on stakeholder engagement, business development, customer success, and delivering exceptional service outcomes.\nWorking across a portfolio of key accounts, you'll play a pivotal role in strengthening customer partnerships, driving referral growth, identifying new opportunities, and supporting operational teams to achieve outstanding return-to-work and rehabilitation outcomes.\nWhat's in it for You?\nCompetitive remuneration package\nGenerous incentive program\nFlexible and hybrid working arrangements\nProfessional development and career progression opportunities\nExposure to key national customers and strategic accounts\nWork with a highly experienced leadership team\nSupportive and collaborative culture\nPaid parental leave of up to 16 weeks\nOpportunity to purchase additional leave\nAccess to Fitness Passport and retail discounts through APM's employee benefits program\nAbout the Role\nAs an Account Manager, you'll be responsible for managing and growing customer relationships while ensuring exceptional service delivery and commercial outcomes.\nYou'll work closely with operational leaders, consultants, and customers to develop strategic plans that drive referral growth, customer satisfaction, and long-term partnerships.\nKey responsibilities include:\nManaging a portfolio of customer accounts\nDeveloping and executing customer growth strategies and action plans\nBuilding strong relationships with insurers, employers and key stakeholders\nIdentifying opportunities for referral growth and new business development\nMonitoring customer performance and service delivery outcomes\nDelivering customer reporting and insights\nSupporting tender submissions and customer proposals\nDriving customer engagement initiatives and strategic projects\nCollaborating with operational teams to ensure customer expectations are consistently exceeded\nManaging customer feedback and resolving service-related issues\nAbout You\nYou'll be a relationship builder who enjoys working with customers, influencing outcomes, and driving business growth.\nYou'll bring:\nExperience in account management, customer success, business development or workplace rehabilitation\nStrong commercial acumen and an ability to achieve growth targets\nExceptional stakeholder engagement and relationship-building skills\nExperience managing multiple customer priorities and competing deadlines\nStrong presentation, communication and influencing skills\nA proactive and solutions-focused mindset\nExcellent analytical and problem-solving capabilities\nThe ability to work autonomously while collaborating effectively across teams\nDesirable Experience\nWe would love to hear from candidates with experience in:\nWorkplace rehabilitation\nOccupational health\nInjury management\nWorkers compensation\nEmployment services\nAllied health\nHealth, wellbeing or human services sectors\nRelevant Allied Health qualifications and professional registration are highly regarded but not essential.\nReady to join? Apply today to fast-track your application. Contact Hediyeh Mossavat on 0409 412 975 for further information.\nAbout Konekt, part of the APM Group\nKonekt is one of the largest rehabilitation and workplace health providers in Australia. Each year, we help over 40,000 Australians back into work, recover from injury, and re-engage with their social and community life.\nKonekt is a part of the APM Group, a global health and human services provider now enabling better lives for more than 2.1 million people each year. APM helps people to find employment, improve their health and wellbeing, and participate in their community.\nWhen you join Konekt, you get access to opportunities that come with being part of a dynamic and growing global business. Learn more at careers.apm.net.au\nKonekt embraces DIVERSITY and places a high priority on the principles of respect, equity, and diversity. 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