{"id":3497314,"url":"https://alion.io/job/apm-group-client-services-officer-2","title":"Client Services Officer","company":{"id":6143,"name":"APM Group","domain":"apmgroup.com","url":"https://alion.io/company/apmgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cloverdale, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":57},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T01:38:01Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T01:40:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Cloverdale.\nIn this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings.\nThis is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.\nWhat's in it for you?\nAs a valued member of the Lifecare team, you will benefit from:\nWorklife balance, no weekends and set working hours\nAccess to purchase additional leave\nDiscounted health insurance\nCar leasing packages\nService Milestone Recognition\nAbility to experience the various APM Group Health brands to broaden your skill set and career growth\nThinking about applying? Here's what we're looking for:\nPassionate about delivering great customer service \nProfessional and friendly telephone manner\nExcellent time management skills and ability to multitask \nIntermediate experience using Microsoft Office Suite\nEnjoy working in a team environment\nExcellent written and verbal communication skills \nNational Police Check is required\nAbout Lifecare Homecare\nLifecare Homecare is part of the Lifecare network, which is part of the wider APM Group. With a service footprint in WA, Vic and NSW, Lifecare Homecare is a leading provider of community allied health services nationally. We are outcome-focused, working towards meaningful goals that our client's set for themselves, all in a person-centred manner, supporting their choice and dignity, whilst supporting our practitioners with a comprehensive induction, professional development opportunities and a very well-structured mentorship program.\nMobilise Your Potential - Join a team where movement matters-yours and your patients.\nClick APPLY now and complete your application through our online recruitment platform. Join the Lifecare team part of the APM group today!\nWe're committed to Equality, Diversity and Inclusivity\nWe welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. 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