{"id":1736719,"url":"https://alion.io/job/apm-terminals-e-commerce-specilaist","title":"E-commerce Specilaist","company":{"id":1919223,"name":"APM Terminals","domain":"apmterminals.com","url":"https://alion.io/company/apmterminals","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jeddah, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":56000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1152},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-03T23:43:53Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Responsible for managing and growing relationships with key fulfillment customers, ensuring operational excellence, driving customer satisfaction, and acting as the primary point of contactbetween customers and internal operations teams.\nKey Responsibilities\nManage a portfolio of e-commerce fulfillment customers.\nBuild strong customer relationships and understand business requirements.\nMonitor KPIs and SLAs and ensure service levels are achieved.\nLead WBRs, MBRs and QBRs.\nCoordinate with Operations, Transportation, Inventory, IT and Customer Service teams.\nAnalyze operational data and provide recommendations.\nSupport onboarding and implementation of new customers.\nDrive continuous improvement initiatives.\nSupport account growth opportunities.\nQualifications & Experience Bachelor's\nDegree in Supply Chain, Logistics, Business Administration or related field.\nMinimum 3 years of experience in Fulfillment, Warehousing, Logistics or Account Management.\nTechnical Knowledge Order Fulfillment, Inventory Management, WMS, Last Mile Operations, E-commerce Platforms.\nKPIs Customer Satisfaction, SLA Achievement, Customer Retention, Account Growth, Order Fulfillment Performance and Inventory Accuracy\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .","description_format":"text","description_chars":2095,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Information Technology","Transportation & Logistics","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-03T01:14:22Z"}],"visa":[],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.874,"p_room":1,"age_days":2,"expected_fill_days":8,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/apm-terminals-e-commerce-specilaist","json_url":"https://alion.io/job/apm-terminals-e-commerce-specilaist.json","meta":{"generated_at":"2026-10-04T00:08:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":55,"day_limit":5000,"remaining_today":4945,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}