{"id":1466896,"url":"https://alion.io/job/apm-terminals-global-client-manager-pharma-mfd","title":"Global Client Manager Pharma (m/f/d)","company":{"id":1919223,"name":"APM Terminals","domain":"apmterminals.com","url":"https://alion.io/company/apmterminals","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany","Rotterdam, Netherlands"],"countries":["DE","NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":55},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"Multimodal AI","optional":true}],"status":"live","first_seen_at":"2026-09-29T15:08:43Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-05T23:22:45Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the opportunity\nIn North Europe Continent (NEC), we started a dedicated Pharma vertical five years ago and have grown it into a stand-alone growth vertical. Now we are looking for a Global Client Manager Pharma to take the next step with us: winning new global pharma customers and growing them into long-term, integrated partnerships.\nYou will join a team focused on temperature-controlled, GDP-compliant solutions that solve real pain points in our customers’ supply chains across Ocean, Air, Cold Chain, Customs and Landside. Together with our Supply Chain Development team and with the help of AI, we analyze customer flows and transport modes to optimize their supply chains even further. The role gives you broad exposure across Maersk. Every day you will work with customers as well as Sales, Product, Quality, Customer Experience and Success Departement, Finance, and regional and global teams.\nThis is an exciting time for Pharma at Maersk. With your network, hunting mindset and experience, you will help shape how the vertical grows globally and build lasting relationships with customers and colleagues around the world.\nPurpose of the role\nAs Global Client Manager Pharma, you build and grow your own portfolio of global pharmaceutical and healthcare customers. You bring an established network with existing access to decision-makers at large pharma companies, and you are a true hunter: comfortable starting from scratch, opening doors and turning new logos into a solid customer portfolio within your first 12 months. Once a customer is won, you switch to farming: you develop and expand the relationship globally, growing the business across areas, products and sites.\nFor every customer you win, you are the single commercial point of contact across their entire supply chain, turning their priorities into a joint business plan and delivering integrated, GDP-compliant logistics solutions across Ocean, Air, Cold Chain, Customs and Landside.\nYou guide a global virtual team across areas, products and functions, making sure the customer experiences one Maersk - from executive strategy to day-to-day execution.\nKey responsibilities\n1. Client strategy & joint business planning\nDevelop and own multi-year global account plans covering Ocean as well as Logistics & Services products.\nBuild Joint Business Plans with the customer, including growth targets, key initiatives and KPIs.\nDefine the global value proposition per customer and align it with the Pharma & Healthcare vertical strategy.\nMap each customer’s main growth lever (e.g. Air, Cold Chain, 4PL) and align the right internal sponsor.\n2. Integrated growth & cross-selling\nDrive profitable growth and share of wallet across products and areas, not just Ocean.\nPosition end-to-end solutions such as Pharma Cold Chain Management, GxP cold storage (e.g. MV2), Air Freight, Customs and Landside.\nWork with Solution Engineering and Product to design customer-specific solutions and business cases.\nIdentify and qualify new opportunities, including new customer entities, regions and sites.\n3. Tenders, contracts & negotiations\nLead global RFQs end-to-end: strategy, pricing alignment, submission, negotiation and award.\nNegotiate global agreements (incl. MSAs, Quality Agreements, commercial and credit terms) within approval frameworks.\nEnsure successful business onboarding and contract compliance across all areas throughout the contract period.\n4. Executive relationship management\nBuild trusted, multi-level relationships with procurement, logistics, supply chain, quality and executive leadership.\nRun Quarterly Business Reviews and executive sponsor meetings; position Maersk as a strategic partner.\nAct as the senior escalation point for commercial, operational and contractual topics.\n5. Global account team orchestration\nGuide and align the virtual account team: Regional Account Managers, Program Management, CX, CSP, Product, Solution Engineering, Quality and Legal.\nDrive clear ownership and governance: who leads what, by when, with regular internal account reviews.\nPush execution to regional ownership so Regional Account Managers deliver without escalation.\n6. Quality, compliance & GDP\nEnsure full adherence to Maersk’s GDP/GxP requirements and complete all mandatory pharma training.\nTranslate customer quality requirements (audits, QAAs, lane risk assessments, deviations/CAPA) into clear internal actions with the Quality team.\n7. Commercial & financial health\nOwn account profitability, forecast and pipeline accuracy in Salesforce.\nDrive resolution of billing, dispute and AR topics together with CX and AR/Collections to protect the relationship and cash flow.\nYour profile\nMust-have\n8+ years in B2B account management or business development in logistics / supply chain, of which ideally 3+ years in pharma or healthcare.\nEstablished network and existing access to decision-makers at large global pharma companies; proven hunting track record in winning new logos, and experience farming them into large, multi-country accounts.\nProven track record managing global accounts and leading complex, multi-country tenders.\nStrong understanding of GDP/GxP and temperature-controlled logistics.\nExperience guiding virtual teams in a global matrix organization and influencing without formal authority.\nExcellent negotiation skills and financial acumen (GP, margin, credit terms, AR).\nConfident communicator at C-level; fluent English (additional languages an advantage).\nWillingness to travel internationally.\nNice-to-have\nMulti-modal background (Ocean plus Air and/or Contract Logistics / Cold Storage).\nExperience with customer-side procurement, quality or supply chain functions in pharma.\nUniversity degree in Business, Supply Chain, Logistics or Life Sciences.\nCritical competencies\nStrategic partnering and insight selling\nSupply chain expertise to grow share of wallet across products\nStakeholder management and connector mindset\nOwnership, accountability and proactive escalation\nNegotiation skills and understanding of procurement tactics\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .","description_format":"text","description_chars":6934,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Transportation & Logistics","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-09-29T15:08:43Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.84,"p_room":0.9,"age_days":5,"expected_fill_days":13,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-10-05T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/apm-terminals-global-client-manager-pharma-mfd","json_url":"https://alion.io/job/apm-terminals-global-client-manager-pharma-mfd.json","meta":{"generated_at":"2026-10-06T01:13:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1667,"day_limit":5000,"remaining_today":3333,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1919223},"rest":"https://alion.io/mcp/rest/get_company?id=1919223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapm-terminals-global-client-manager-pharma-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapm-terminals-global-client-manager-pharma-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapm-terminals-global-client-manager-pharma-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apm-terminals-global-client-manager-pharma-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapm-terminals-global-client-manager-pharma-mfd"}]}