{"id":847087,"url":"https://alion.io/job/apna-product-operations-associate","title":"Product Operations Associate","company":{"id":1676,"name":"Apna","domain":"apna.co","url":"https://alion.io/company/apna","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":78,"open_postings":100,"ghost_share":0.36,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":28000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-12T00:00:00Z","employer_posted_date":"2026-09-12","last_verified_at":"2026-11-03T22:32:08Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":52},"description":"The Role\nWe’re hiring for Product Operations Associate to work closely with the Product team on Apna Advantage.\nThis is a hands-on role for someone early in their career who enjoys solving messy problems, digging into data, working closely with users and operations teams, and turning insights into better products and processes.\nTitle: Product Operations Associate\nExperience: 0-2 years\nLocation: Domlur, Bengaluru - Work from Office, 5 days/week\nAbout Apna Advantage\nApna Advantage helps users make better career decisions and access higher-education and upskilling opportunities.\nWe’re building the journey across discovery, counselling, admissions and post-enrolment support using a combination of product, operations and AI.\nWhat You’ll Do\nImprove the end-to-end user journey across discovery, counselling, application and admissions\nWork closely with counsellors and users to identify product gaps and operational bottlenecks\nAnalyse funnels, call outcomes, CRM data and user behaviour to find drop-offs and opportunities\nTranslate operational problems into clear product requirements\nImprove workflows across CRM, calling, WhatsApp, lead routing and internal tools\nRun experiments and track impact on conversion, productivity and user experience\nTest and improve AI-powered experiences such as voice counsellors and internal automation\nOwn dashboards, SOPs and processes needed to make product launches work at scale\nAct as a bridge between Product and Operations and drive issues to closure\nWhat We’re Looking For\n0-2 years of experience in product operations, business operations, product, analytics, consulting, founder’s office or similar roles\nStrong problem-solving and analytical ability\nComfortable working with spreadsheets and data\nHigh ownership and bias for action\nStrong attention to detail\nComfortable speaking with users and operational teams\nClear written and verbal communication\nCurious about AI and already using AI tools in your day-to-day work\nComfortable working in a fast-moving, ambiguous 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