{"id":3483325,"url":"https://alion.io/job/apogee-enterprises-enterprise-applications-administrator","title":"Enterprise Applications Administrator","company":{"id":6232,"name":"Apogee Enterprises","domain":"apog.com","url":"https://alion.io/company/apog","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-31T05:58:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States","Dallas, United States","Chicago, United States","Seattle, United States","Cincinnati, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":87000,"max":97000,"currency":"USD","period":"year","gross":null,"usd_annual":97000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"Power BI","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-10-29T20:52:07Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T21:51:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Apogee Services Inc.The Senior Application Administrator is responsible for administering and supporting enterprise SaaS applications, with a primary focus on Microsoft products, particularly SharePoint Online and Azure DevOps.\nThis role serves as a trusted resource for business users and IT teams, independently troubleshooting issues, coordinating with vendors, and ensuring applications have clear ownership, appropriate access, documented support processes, and effective license management.\nThe administrator also helps optimize the enterprise application portfolio by identifying redundant tools, unused licenses, support gaps, and opportunities for automation. This role partners with business owners, Procurement, Security, Infrastructure, and Enterprise Architecture to ensure applications remain efficient, cost-effective, and aligned with enterprise standards.\nKey Responsibilities\nMicrosoft Application Administration\nAdminister and support Microsoft enterprise applications, primarily SharePoint Online and Azure DevOps.\nManage SharePoint sites, permissions, sharing settings, and lifecycle activities.\nAdminister Azure DevOps organizations, projects, access, notifications, and configurations.\nCoordinate application access through Microsoft Entra ID and enterprise identity processes.\nTroubleshoot configuration, access, functionality, and integration issues.\nEvaluate product updates, coordinate implementation, and maintain administrative documentation.\nSaaS Onboarding and Lifecycle Management\nCoordinate SaaS application onboarding, including business ownership, licensing, access, configuration, vendor contacts, and support readiness.\nEstablish support processes, escalation paths, and documentation for ongoing application support.\nMaintain accurate application inventories, including owners, vendors, renewal dates, and support arrangements.\nManage application changes, renewals, transitions, and retirement activities, ensuring appropriate access removal and data retention.\nApplication Portfolio and Optimization\nMaintain and evaluate the enterprise application portfolio, ensuring clear business ownership.\nAssess application usage, business value, cost, functional overlap, and supportability.\nIdentify opportunities to consolidate applications, eliminate redundancies, and retire unnecessary tools.\nPartner with stakeholders to improve application efficiency and reduce overall costs.\nApplication Support and Service Delivery\nServe as an escalation resource for enterprise application questions and issues.\nOwn support tickets from initial assessment through resolution, coordinating with IT teams and vendors as needed.\nCommunicate effectively with users regarding issue status, next steps, and resolution.\nIdentify recurring issues and implement corrective actions to improve service delivery.\nDevelop knowledge articles and self-service resources to improve support consistency.\nParticipate in established support coverage and escalation processes.\nLicensing and Vendor Management\nManage application licenses and subscriptions in partnership with Procurement and business owners.\nMonitor license utilization, renewal dates, costs, and anticipated needs.\nIdentify unused licenses and opportunities to optimize subscription costs.\nProvide usage and support data to inform purchasing decisions and vendor negotiations.\nCoordinate vendor support cases, escalations, and service commitments.\nPerformance Metrics and Continuous Improvement\nDevelop and maintain application support KPIs aligned with the IT scorecard.\nMonitor resolution times, response times, service-level performance, ticket backlogs, recurring incidents, and user satisfaction.\nTrack application inventory accuracy, business ownership, license utilization, and optimization efforts.\nAnalyze operational trends and report performance, risks, and improvement opportunities to IT leadership.\nUse performance data to prioritize initiatives and improve service delivery.\nSimplification and Automation\nIdentify opportunities to streamline administration, reduce manual work, and improve user experience.\nAutomate routine activities such as onboarding, access requests, reporting, notifications, and license reviews.\nLeverage Power Automate, PowerShell, APIs, and native application capabilities to implement secure, documented solutions.\nEvaluate existing enterprise tools before recommending new applications.\nShare process improvements and best practices across IT teams.\nGovernance and Collaboration\nSupport access reviews, audit requests, and applicable SOX and ITGC requirements.\nApply least-privilege access principles in partnership with Security.\nBuild collaborative relationships with business stakeholders, IT teams, Procurement, and vendors.\nIndependently manage priorities, resolve issues, and escalate risks appropriately.\nMaintain documentation and cross-training to ensure continuity of support.\nRequired Qualifications\n5+ years of experience administering and supporting enterprise applications, including SaaS platforms.\nStrong hands-on administration experience with SharePoint Online, Azure DevOps, or both.\nWorking knowledge of Microsoft 365, Microsoft Entra ID, and the broader Microsoft ecosystem.\nExperience managing application configuration, permissions, licensing, vendor support, and lifecycle activities.\nProven troubleshooting skills with the ability to own support issues through resolution.\nExperience maintaining application inventories and establishing business ownership.\nUnderstanding of enterprise incident, problem, change, and access management practices.\nExperience developing operational reports, support metrics, or dashboards.\nAbility to implement automation and process improvements.\nStrong communication, organizational, and independent problem-solving skills.\nPreferred Qualifications\nAdministration experience with both SharePoint Online and Azure DevOps.\nExperience with Power Automate, PowerShell, Microsoft Graph, REST APIs, or similar tools.\nExperience with SaaS onboarding, single sign-on, and automated user provisioning.\nKnowledge of application rationalization, software asset management, and license optimization.\nExperience partnering with Procurement on renewals and vendor management.\nFamiliarity with Power BI or similar reporting tools.\nExperience in a SOX-controlled environment.\nRelevant Microsoft certifications or ITIL training.\nLocation: Remote, with approximately 5% travel based on business needs.\nCompensation: $87,000 to $97,000 annually, plus annual bonus opportunity.\nOur Benefits\nWe care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.\nCompetitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)\n\nIncentive Plans\n\n401(k) with employer contribution and match\n\nEmployee Stock Purchase Plan with employer match\n\nPaid Time Off (Vacation and Sick Time)\n\nPaid Holidays\n\nTuition Reimbursement Program\n\nEmployee Assistance Program (EAP)\n\nWellness Program\n\nTraining and Career Progression\n\nApogee and our brands are an Equal Opportunity Employer.","description_format":"text","description_chars":7234,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Glass & Ceramics Manufacturing","Construction"],"lifecycle":[{"event":"open","at":"2026-10-29T20:52:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":40,"reasons":["conf:1","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":97000,"is_top_pay":false},"html_url":"https://alion.io/job/apogee-enterprises-enterprise-applications-administrator","json_url":"https://alion.io/job/apogee-enterprises-enterprise-applications-administrator.json","meta":{"generated_at":"2026-11-01T00:30:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6232},"rest":"https://alion.io/mcp/rest/get_company?id=6232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapogee-enterprises-enterprise-applications-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapogee-enterprises-enterprise-applications-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapogee-enterprises-enterprise-applications-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apogee-enterprises-enterprise-applications-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapogee-enterprises-enterprise-applications-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3483325}},{"tool":"search_jobs","arguments":{"company":"apog.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3483325},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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