{"id":3509928,"url":"https://alion.io/job/apollo-hospitals-secretary-2","title":"Secretary","company":{"id":1869435,"name":"Apollo Hospitals","domain":"apollohospitals.com","url":"https://alion.io/company/apollohospitals","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tiruchirappalli, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":8000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T07:20:02Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T11:26:46Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Specification\n\nQualification: Any Graduate\nExperience: Minimum 2 to 4 years in Reputed Health care originations\nSkills: Communication Skills, Interpersonal Skills, Professional knowledge, Emotional Stability & Behavioral Approach, Time Management, Typing Skills, Computer Knowledge MS - Office.\nJob Description\n\nON ADMISSION:\nTo make sure that the allocated room is clean and ready with requite room facilities / amenities. \nTo ensure that the patient and attendees are oriented well about the facilities available in the wards and about the institution.\nTo place door card with patient UHID and Consultant.\n\nWARD RESPONSIBILITIES:\nTo attend Morning Ward huddle\nTo prepare bed status on the notice board \nTo keep the ambience neat and tidy \nTo Update the billing card with the usage details of equipment etc., \nTo send supplementary billing card to the billing department within 5 days\nTo maintain the patient’s case sheet neatly with all the necessary documents and seal the consultants name in the appropriate document.\nAll VIP arrivals in the hospital to be informed to HOD / General Manager. \nTo obtain billing clearance for patients before surgery / major procedure.\nTo intimate Against Medical Advice (AMA) details to HOD and GM office.\nDISCHARGE:\nAssist doctor in typing discharge summaries from the day of admission\nTo coordinate with the DMO / Consultants to complete the discharge summary. \nTo make sure that the summary has appropriate ICD coding\nTo organize DPEP for the discharge confirmed Ortho and Cardiac patients \nTo ensure that the Clinical pharmacist checks the discharge medicine before discharge summary is finalized. \nTo orient the discharge TAT process (Cash / Credit) to the patients / family.\nTo distribute feedback form to the patients\nTo submit the billing card to billing section with summary for credit patient\nTo ensure that the hospitalization bills are settled before dispatch of reports\nTo handover the discharge summary and reports to the patient\nTo explain the pending reports, if any and to issue the pending report authorization form. \nTo explain the review date and fix the appointment\nTo submit one copy of the discharge summary to OPD for referral discharges \nTo coordinate with the clinical pharmacist to explain the medication for the patient.\nTo collect filled up feedback forms and hand over it to GR department\nCompliance to 4 initiatives Fond farewell, Discharge in 60 min, Service Excellence Standards and Patient feedback\nTo handover investigation slip to patient for test to be carried out during their review visit\nIN CASE OF SICK / EXPIRED PATIENT :\nTo inform the patient‘s attendees \nTo help the relatives / attendees \nTo speed up the billing process \nTRANSFER IN AND OUT :\nTo coordinate with admission counter and wards for shifting the patients through share points. \nTo check for double occupancy\nCRITICAL CARE UNITS :\nTo do registration for new born baby. \nBirth intimation to be given to MRD. \nTo co-ordinate with admission counter and wards for patient transfer.\nTo follow the forms like Consent / Critical illness form etc.,\nIn case of expiry / AMA To help the relatives / attendees\nTo speed up the billing procedure within 1 hour.\nTo pass the death information to concerned departments through mail.\n\nIn case of MLC death, photocopies of patient death summary and death certificate to be handed over to Security Office. \nTo maintain all records pertaining to ACE.\nTo prepare ACE reports without delay. \nGENERAL:\nTo report for duty on time in appropriate grooming standards.\nTo intimate leave to the Supervisor well in advance\nTo dispatch discharge patient case sheet to MRD within 24 hrs of discharge.\nTo update the discharge process time tracker on a daily basis and to notify the reason for delay in appropriate column.\nTo track the discharge TAT for cash and credit patient and average discharge TAT for total discharges\nTo adhere to the safety norms of hospital and follow both patient safety and staff safety rules.\nTo perform any job / task as and when assigned by the superior.\nTo do any other jobs assigned by superior due to exigencies of 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