{"id":3693128,"url":"https://alion.io/job/apparel-group-operations-manager-fb","title":"Operations Manager F&B","company":{"id":446519,"name":"Apparel Group","domain":"apparelgroup.com","url":"https://alion.io/company/apparelgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":61,"open_postings":171,"ghost_share":0.643,"stale_share":0,"repost_share":0.006,"time_to_fill_p50_days":24,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuwait City, Kuwait"],"countries":["KW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T08:39:32Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T18:38:48Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"POSITION OBJECTIVE \n- The position is responsible for increasing business revenues \n- The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction \n- Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store \n- Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience \n- Provide leadership and support to all the employees\nKey Responsibilities \nSales and profitability: \n- Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage\n- Set store sales target to maximize the sales and profitability\n- Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources\n- Effective management of the operational costs, reduction in operational costs by automation\n- Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees\n- Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times\n- Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements\n- Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation\n- Interpret and make decision on operations and visual standards based on store and client’s needs Employee development\n- Identify store training and development needs in conjunction with the Brand General Manager and training department\n- Formulate a succession plan, in conjunction with the Brand General Manager - Set KPI’s and KRA’s for direct subordinates and conduct performance appraisal and feedback\n- Involve in the selection and recruitment of the operational staff, when required\n- Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication\n- Conduct regional sales and operations meetings on regular basis\n- Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance\n- Ensure brand participation in loyalty program ‘Club Apparel’\n- Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management\n- Monitor store inventory in consultation with Brand General Manager and Brand Managers\n- Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales\n- Monitor slow-moving and out-dated stock, in consultation with Brand Managers\n- Ensure stock security measures are effectively managed by Store Managers Store design and projects Management\n- Involve in the design and layout process of the new store projects\n- Design a \"New Store Schedule' prior to commencement of design process\n- Provide guidance to concept Architect during the design and implementation process\n- Conduct regular Project update meetings with the Projects team\n- Provide guidance and support to territory during set-up and merchandising phase Miscellaneous\n- Ensure enhanced brand visibility and provide inputs for marketing and brand awareness\n- Handling legal responsibilities related to store management/store opening/planning","description_format":"text","description_chars":3751,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Footwear","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-11-03T17:19:37Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely 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