{"id":1970851,"url":"https://alion.io/job/appdirect-client-implementation-project-manager-telecom","title":"Client Implementation Project Manager (Telecom)","company":{"id":171721,"name":"AppDirect","domain":"appdirect.com","url":"https://alion.io/company/appdirect","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Salvador, El Salvador"],"countries":["SV"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":139000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1794},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"MPLS","optional":false}],"status":"live","first_seen_at":"2026-10-06T17:56:58Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-08T00:51:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About AppDirect\nBecome a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work.\nAbout You\nThe Account Support Services Client Implementation Manager (CIM) plays a key role in managing the successful implementation of telecommunications and technology solutions for AppDirect clients.\nThis position is responsible for owning the client implementation experience from order submission through installation and completion. The Client Implementation Manager will coordinate across clients, sales teams, service providers, and internal teams to ensure orders remain on track, technical requirements are understood, risks are identified early, and issues are driven through resolution.\nWhat you'll do and how you'll have an impact\nServe as the primary implementation contact for Enterprise and SMB clients throughout the order and installation lifecycle.\nManage multiple client implementations simultaneously, ensuring milestones, deliverables, dependencies, and timelines remain on track.\nLead client implementation calls and provide clear, proactive status updates on open orders, risks, technical requirements, and next steps.\nCoordinate directly with telecommunications providers, carriers, vendors, sales teams, and internal technical resources.\nTrack and manage orders using internal systems and tools while maintaining accurate and timely documentation.\nReview order requirements and technical details to identify potential issues before they impact implementation timelines.\nServe as the first point of escalation for implementation-related client concerns, provider delays, and technical or operational issues.\nWhat we're looking for\nBachelor's degree or equivalent relevant professional experience.\nMinimum of 3 years of experience in B2B telecommunications implementation services.\nDemonstrated experience working with multiple telecommunications products and technologies, such as DIA, broadband, fiber, Ethernet, MPLS, SD-WAN, voice/UCaaS, mobility, managed network services, or related solutions.\nExperience working with multiple telecommunications carriers and service providers and managing provider-specific ordering, provisioning, installation, and escalation processes.\nStrong technical aptitude with the ability to understand telecommunications terminology, network requirements, service configurations, order details, and implementation dependencies.\nExperience managing multiple client orders or implementations through the full lifecycle, from order submission through installation, activation, and completion.\nExperience working directly with clients in a professional, client-facing environment.\nAt AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.\nAt AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice\nAt AppDirect, AI tools may assist our recruitment team with administrative automations - always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy - all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting .","description_format":"text","description_chars":4305,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Marketplaces","IT Help Desk & Service Desk","Subscription Commerce"],"lifecycle":[{"event":"open","at":"2026-10-06T19:14:44Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":49,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/appdirect-client-implementation-project-manager-telecom","json_url":"https://alion.io/job/appdirect-client-implementation-project-manager-telecom.json","meta":{"generated_at":"2026-10-08T01:55:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3312,"day_limit":5000,"remaining_today":1688,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":171721},"rest":"https://alion.io/mcp/rest/get_company?id=171721"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fappdirect-client-implementation-project-manager-telecom"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fappdirect-client-implementation-project-manager-telecom"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fappdirect-client-implementation-project-manager-telecom"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/appdirect-client-implementation-project-manager-telecom\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fappdirect-client-implementation-project-manager-telecom"}]}