{"id":1014677,"url":"https://alion.io/job/appficiency-program-manager","title":"Program Manager","company":{"id":8745,"name":"Appficiency","domain":"appficiency.com","url":"https://alion.io/company/appficiency","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T22:19:04Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-05T02:14:08Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Intro\nSolving the most complex technology and business challenges is what Appficiency is about. As the top partner for creating the new industry benchmarks in the ERP Services, Appficiency is an Oracle NetSuite Alliance Partner with over 7 different industry and partner awards. We are a leader in both construction and manufacturing and as a top 5 Alliance Partner, we go to work each day solving the hardest industry problems and sharing these news-worthy achievements to set a higher bar for the professional services and software industry.\nThe Value\nAppficiency understands that people are our greatest strength. We always put our talented people first and invest heavily in their learning and career opportunities. We consistently provide amazing opportunities to learn, innovate and lead. We combine advice with action to develop experts that are knowledgeable and passionate about what they do. Appficiency is committed to developing a culture built on integrity, collaboration and growth, and is proud to be an equal opportunity employer. In addition, as part of our growing global network, there are opportunities to work with international teams and clients, or even help lead our global expansion.\nThe Grind\nWe have been recognized for being the best at what we do, but we are working smart to do even better and that all starts with you. We are a rapidly growing company at the interchange of business and technology which requires entrepreneurial tenacity, motivation to learn, and enterprise building initiative.\nNo matter your role, you will be an integral member of the team, focusing on engagements of varying sizes and across diverse industries. In our progressive environment, the projects you work on will drive your learning and accelerate your business acumen and technical expertise.\nOur delivery team is a key part of our business engaging with clients with a focus on key stakeholders and project sponsors at the C-Suite level. Working hand in hand with the internal project management and oversight teams to ensure projects are on time, on budget, and in scope.\nThe Talent\nWe realize that to maximize value for our clients we need to deliver the best advice and technological solutions unique to their business needs. As part of our team you'll be at the forefront of new initiatives and best practices as we continue to help businesses grow and thrive on the cloud.\nYou are a dynamic leader, the client and internal stakeholders can rely on for the successful delivery of projects. You are creative, each project comes with unique challenges which requires adapting quickly. You will partner closely with various teams/individuals across countries and cultures. You are an effective communicator.\nThe Commitment\nProgram Management:Develop and manage detailed program plans, including timelines, milestones, and resource allocation.\nEnsure all programs are aligned with the company's strategic goals and client expectations.\nMonitor and report on program progress, risks, and issues to senior management and stakeholders both internally and externally.\nManage program budgets, ensuring cost-effectiveness and efficiency.\nManage customer vendors to meet the project objectives. \nManage Appficiency’s project vendors from selection to monitoring their performance.\n\nScope ManagementEnsure the deliverables of the programs are aligned with the defined scope of the work in the SOWS\nIdentify the scope deviations, and communicate the potential change request to the customer\n\nClient Relationship Management:Act as the primary point of contact for clients, ensuring their needs are met and expectations managed.\nBuild and maintain strong relationships with key stakeholders, both internally and externally.\nConduct regular client meetings to review progress, address concerns, and ensure satisfaction.\n\nTeam Leadership:Lead and motivate cross-functional project teams, ensuring clear communication and collaboration.\nMentor and guide team members to achieve their full potential and foster a culture of continuous improvement.\nCoordinate with other departments to ensure resources are available and project requirements are met.\n\nProcurement ManagementIdentify the areas that the program needs a vendor to be involved\nIdentify the potential vendors and manage the selection processes, including the rate negotiation\nIntegrate their project plan into the Program Plan\n\nRisk Management:Identify potential risks and develop mitigation strategies to minimize impact on program delivery.\nDevelop and maintain a risk response plan and communicate with the stakeholders proactively\nProactively address issues and conflicts, ensuring they are resolved efficiently and effectively.\n\nQuality Assurance:Ensure all deliverables meet the highest quality standards and client specifications.\nImplement best practices in program management and continuously improve processes and methodologies.\n\nReporting & Documentation:Prepare and present program reports, including status updates, financials, and outcomes.\nMaintain comprehensive program documentation, ensuring all records are up-to-date and accessible.\n\nStakeholder Management and Communication:Regularly communicate with senior management, providing insights into program performance and strategic recommendations.\nEngage with stakeholders to ensure alignment on program objectives and outcomes.\nIdentify and analyze the stakeholders and define the strategy on how to manage their expectations for the team.\n\nThe Essentials\n8+ years of experience in professional services, functional or technical consulting, with a strong focus on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), or eCommerce systems\nProven success in leading and delivering complex Software-as-a-Service (SaaS) programs across diverse industries \n5+ years of management experience overseeing cross-functional teams, including consultants, developers, and client stakeholders, across multiple concurrent projects\nStrong expertise with the NetSuite platform\nDemonstrated ability to translate business challenges into scalable technology solutions\nExperience managing full program life cycles, including initiation, planning, execution, monitoring, and closure, ensuring delivery on time, within scope and budget\nTrack record of building and maintaining long-term, profitable client relationships, with a focus on customer satisfaction, retention, and referenceability\nProficient in project portfolio management, resource planning, and risk mitigation across large-scale programs\nSkilled at facilitating executive-level communications, including C-suite reporting, business reviews, and roadmap presentations\nAdvanced analytical and problem-solving skills, with the ability to make strategic decisions under pressure\nDemonstrated agility in fast-paced, high-growth environments with evolving priorities and stakeholder expectations\nFamiliarity with cloud computing technologies, system integrations, and third-party application ecosystems\nPMP, Prince2, or similar project/program management certification is a plus\nOpen to travel up to 20-25%, including on-site client engagements and team coordination activities","description_format":"text","description_chars":7168,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Apps Implementation 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now","p_open":1,"p_active":0.783,"p_room":0.9,"age_days":16,"expected_fill_days":41,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/appficiency-program-manager","json_url":"https://alion.io/job/appficiency-program-manager.json","meta":{"generated_at":"2026-10-05T02:34:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3522,"day_limit":5000,"remaining_today":1478,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}