{"id":3973778,"url":"https://alion.io/job/appgate-fraud-product-analyst-i","title":"Fraud Product Analyst I","company":{"id":669359,"name":"AppGate","domain":"appgate.com","url":"https://alion.io/company/appgate","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-09T17:14:47Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T04:07:50Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About AppGate\n360 Fraud Protection by AppGate provides end-to-end fraud protection in a unified platform. The solution includes 360 Brand Guardian, 360 Risk Control, and 360 Adaptive Authentication. Together they provide comprehensive threat management, brand protection and fraud prevention, safeguarding financial institutions and enterprises worldwide. Learn more at 360fraud.ai.\nAbout the Role\nAs a Jr Fraud Product Analyst, you help U.S. banks and credit unions get the most from 360 Risk Control after deployment. You train customers, configure and calibrate fraud rules, analyze transaction data and serve as a day-to-day technical resource for financial institutions that leverage 360 Fraud Protection as part of their fraud protection strategy through our online banking platform partners.\nKey Responsibilities\nServe as a post-deployment technical resource for U.S. bank and credit union customers, supporting rule configurations and workflows in 360 Risk Control\nTrain new customers on product use and support existing customers in getting ongoing value from the platform\nAnalyze and research electronic transactions across online banking payment channels, including bill pay, Automated Clearing House (ACH) and person-to-person (P2P) payments\nDetect suspicious activity by interpreting large, complex and sensitive data sets using technology and analytical methods\nIdentify new and emerging fraud patterns by analyzing account and transaction behavior, then propose new rules or calibrate existing rules and analyzers\nEstimate alert volumes and response ratios, recommend tuning for optimal performance and support configuration changes in the product console\nValidate the quality, accuracy and completeness of customer data and alerting, identifying data gaps (such as missing data or insufficient frequency) and reporting issues\nSupport the Technical Account Manager in managing a growing book of U.S. accounts, providing coverage that ensures continuity of service\nPartner with Delivery, Support, Product and Customer Success in providing timely service ensuring customer satisfaction and providing feedback that can improve both product and service\nStay current on industry fraud and financial crime trends\nRequired Qualifications\nUnderstanding of banking payment methods and current fraud trends\nWorking knowledge of online banking and payment types, including bill pay, ACH and P2P transactions\nAbility to quickly learn new software, methods and procedures and apply new concepts using technology\nStrong verbal and written communication skills with a customer service orientation\nAbility to explain complex configurations in simple terms\nAbility to prioritize workload based on department and customer needs\nAbility to work independently and as part of a team\nMicrosoft 365 (Word, Excel and Outlook)\nPreferred Qualifications\n1 to 2 years of experience working with financial institutions\nWorking knowledge of analytics and workflow tools (pivot tables, SQL, etc.)\nCertified Anti-Fraud Specialist (CAFS)\nCompensation\n$60,000.00 - $70,000.00 \nTravel\nLess than 5%, only as required for specific customer engagements\nAppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate’s policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. 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