{"id":2991404,"url":"https://alion.io/job/apple-aiml-data-engineer","title":"AIML Data Engineer","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":95,"open_postings":797,"ghost_share":0.001,"stale_share":0.001,"repost_share":0.004,"time_to_fill_p50_days":117,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Data Science","role_family":"Data Science","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":162000,"max_usd":307000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":479},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Databricks","optional":false},{"name":"dbt","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Git","optional":false},{"name":"Prefect","optional":false},{"name":"Python","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Great Expectations","optional":true},{"name":"LLM","optional":true},{"name":"NLP","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"RAG","optional":true},{"name":"Streamlit","optional":true},{"name":"Tableau","optional":true},{"name":"Tokenization","optional":true}],"status":"live","first_seen_at":"2026-09-02T17:11:31Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T14:26:46Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Are you passionate about building the data infrastructure that powers AI-driven customer experience measurement - and using that data to uncover the \"why\" behind the numbers? The AppleCare Customer Insights (ACCI) team is redefining how Apple measures and improves generative support experiences. Our AIML initiatives use large language models to evaluate support conversations across multiple quality dimensions, providing real-time signal to leadership on how our AI-powered support is performing. We are seeking an AIML Data Engineer to own the data pipelines, feature engineering, and telemetry infrastructure that underpin our AIML portfolio - while also serving as a hands-on analytics partner who conducts root cause analysis, targeted investigations, and data-driven deep dives that translate pipeline outputs into actionable insights for program managers and leadership.\nDescription\nThe AIML Data Engineer builds and maintains the data foundation that powers ACCI's AI/ML initiatives, and turns that foundation into insight. You will design and implement pipelines that ingest support conversation data, transform it into model-ready formats, orchestrate scoring workflows, and deliver telemetry - then go a step further by partnering with program managers to investigate trends, diagnose performance shifts, and surface the stories in the data that drive decisions. This is a full-stack engineering-and-analytics role that consolidates data pipeline orchestration, model feature engineering, telemetry analytics, and investigative analysis into a single high-impact position.\nMinimum Qualifications\nBachelor's degree in Computer Science, Data Science, Statistics, Engineering, or related field (or equivalent experience)\n4+ years of experience in data engineering or analytics engineering\nStrong proficiency in SQL and Python for both data engineering and analytical investigation\nExperience with cloud data platforms (Snowflake, Databricks, or similar)\nExperience with ETL/ELT tools and pipeline orchestration (dbt, Airflow, Prefect, or similar)\nDemonstrated ability to conduct root cause analysis and translate data findings into actionable recommendations\nExperience with version control (Git) and CI/CD practices\nPreferred Qualifications\nExperience building data pipelines supporting LLM-based systems (RAG, scoring, evaluation)\nExperience with data visualization and storytelling (Tableau, Streamlit, or similar)\nFamiliarity with NLP data preparation - tokenization, embedding generation, prompt engineering data flows\nExperience with streaming or event-driven data architectures (Kafka or similar)\nExperience with data quality and observability tools (Great Expectations, Monte Carlo, or similar)\nUnderstanding of concept drift detection and model monitoring pipelines\nExperience supporting program or product teams with investigative analytics in a customer experience domain","description_format":"text","description_chars":2892,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Operating Systems","Laptops","Smartwatches & Fitness Trackers","Tablets"],"lifecycle":[{"event":"open","at":"2026-10-21T10:03:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6,350 · green card filings: 37","filings_12m":6350,"filings_prev_12m":6527,"green_card_filings_12m":37,"median_offered_wage_usd":177355,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":239}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.946,"p_room":0.72,"age_days":49,"expected_fill_days":117,"reasons":["conf:1","urgency","velocity","win:mid","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/apple-aiml-data-engineer","json_url":"https://alion.io/job/apple-aiml-data-engineer.json","meta":{"generated_at":"2026-10-22T15:26:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12},"rest":"https://alion.io/mcp/rest/get_company?id=12"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapple-aiml-data-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapple-aiml-data-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapple-aiml-data-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apple-aiml-data-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapple-aiml-data-engineer"}]}