{"id":4105712,"url":"https://alion.io/job/apple-merchandising-field-operations-program-manager-4","title":"Merchandising Field Operations Program Manager","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":90,"open_postings":824,"ghost_share":0,"stale_share":0.214,"repost_share":0.006,"time_to_fill_p50_days":122,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T17:05:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T22:29:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.\nRetail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.\nThe Merchandising Field Operations Program Manager plays a critical role in supporting the execution of Apple Retail key priorities and driving those initiatives as a part of the Retail Operations team.\nAs a Merchandising Field Operations Program Manager, you are the vital connection between Apple Retail stores and Global Retail Support, partnering with Market Directors, Market Leaders and Store Leaders to provide insight, guidance, and direction.\nMerchandising Field Operations Program Managers work to ensure the effective execution of Merchandising programs, new store openings, remodels, & relocations, and merchandising resets, including new product introductions and accessory updates in Retail Stores, partnering closely with visual and product merchandising teams.\nYou communicate vision, purpose, and technical expertise to empower teams in delivering Apple’s signature experience through globally aligned merchandising standards. You provide strategic feedback and guidance on merchandising priorities, sharing field insights that shape captivating in-store experiences, connecting millions of customers to Apple’s innovative ecosystem.\nDescription\nThe Merchandising Field Operations Program Manager drives excellence in execution and engagement in Merchandising strategies in the field and builds effective relationships across Apple.\nMinimum Qualifications\n7+ years of Retail Management or equivalent Merchandising experience, with a proven ability to operate independently across multiple markets in a highly complex, cross-functional environment.\nExperience leading large-scale, cross-functional programs from design through field execution, driving alignment across multiple partner teams and delivering results at scale.\nDemonstrated success driving adoption of new programs and standards across a distributed, multi-market field organization.\nProven ability to influence strategy and drive measurable outcomes across multiple markets and regions without direct authority.\nTrack record of building capability across store and market teams through coaching, feedback, and the development of resources and programs that elevate field performance.\nStrong analytical skills, with the ability to synthesize merchandising and business performance data to identify trends, prioritize field efforts, and measure program impact.\nExceptional communication skills, with experience translating field insights into strategic recommendations for senior and executive-level leadership.\nAbility to work outside of normal business hours and flexibility to travel up to 80% of the time.\nPreferred Qualifications\nProven ability to lead and influence at the highest levels in an internationally recognised organisation.\nExcellent collaboration skills, with ability to synthesise information and adapt messaging to various audiences across functions and levels.\nSkilled in negotiation and persuasion, with a talent for finding win-win solutions that satisfy multiple stakeholders.\nOutstanding decision making skills, with an ability to make informed decisions in highly ambiguous environments.\nInfluencer who is great at connecting the dots between the analytics and strategy.\nSelf-starter that takes initiative with an entrepreneurial spirit, as part of a team.\nAbility to direct work and prioritize effectively.\nStrong verbal and written communication at a strategic and tactical level.\nContribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.","description_format":"text","description_chars":4239,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Operating Systems","Laptops","Smartwatches & Fitness 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