{"id":2994897,"url":"https://alion.io/job/apple-npi-program-manager-worldwide-operations-bpr","title":"NPI Program Manager, Worldwide Operations BPR","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":88,"open_postings":1305,"ghost_share":0.002,"stale_share":0.113,"repost_share":0.247,"time_to_fill_p50_days":149,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":206000,"max_usd":389000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":971},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-11-03T20:02:43Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T20:08:17Z","board_verified":true,"closed_at":null,"days_open":377,"trust":{"level":"ok","repost_count":2,"flags":[],"days_open":377},"description":"Imagine what you could do here. At Apple, we believe new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.\nDescription\nApple Operations and Supply Chain delivers to customer promise with revolutionary precision, accuracy and at an immense scale. At the heart of that revolution precision, accuracy and scale are best in class processes and systems. As NPI Program Manager you will be responsible for collaborating with business and technical teams to ensure Operations Systems perform to the required efficiency, reliability, velocity and scale during Peak Events(New Product Introduction, Promotions), to ultimately enable Ops Business teams seamlessly execute The NPI Program Manager drives process and system strategies to launch products on time, with high quality and maximum customer availability for Apple’s B2B Channel. NPIs are pivotal to the dynamic development and launch of Apple’s products. A successful NPI Program Manager is dynamic, driven, organized and detail oriented, excels in project management, communicates with ease at all levels, thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.\nMinimum Qualifications\n10+ years minimum of professional experience as a program manager, or team lead in global organizations.\nBA/BS Degree in Business, Supply Chain Management, or Computer Science, or Technology\nExcellent project management skills, experience working in a matrix organization\nProven Expertise in Operations Order to Cash process and systems\nProven Experience with SAP ECC 6/S4 Hana\nStrong understanding and hands-on experience working in a support organization\nExperience in Order to Cash flow\nProven Experience in working in both cross functional and global contexts\nExcellent verbal and written communication skills, attention to detail and the ability to communicate at all organizational levels\nExecutive Presence - proven ability to effectively and succinctly present complex topics, initiatives, post-mortem, proposals to a diverse leadership audience\nStrong problem-solving techniques for issue resolution\nAbility to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy.\nExcellent interpersonal and problem-solving skills required to serve diverse customer base and deal effectively with escalating issues\nPreferred Qualifications\nExperience developing SLA’s for Systems/Application performance.\nProven Experience with Business Intelligence, AI/ML technologies.\nCustomer Focused: Passionate about the customer experience.\nUnderstanding of the B2B operations fulfillment 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