{"id":2963236,"url":"https://alion.io/job/apple-program-manager-ww-retail-fulfillment-operations-bpr","title":"Program Manager, WW Retail Fulfillment Operations BPR","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":91,"open_postings":911,"ghost_share":0.001,"stale_share":0.151,"repost_share":0.003,"time_to_fill_p50_days":99,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":173000,"max_usd":324000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T23:03:48Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-28T02:40:25Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. The people here at Apple don’t just craft products - we build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from unique technology to industry-leading environmental efforts to world class customer experience. Join Apple, and help us leave the world better than we found it.\nDescription\nThe Worldwide Business Process Re-engineering (BPR) team is seeking an experienced Program Manager to lead strategic initiatives that directly impact Apple's Supply Chain and Retail Fulfillment Operations. In this role, you'll influence, support, and implement forward-looking capabilities to help Apple stay ahead of the competition.\nThe Retail Fulfillment Operations portfolio spans a wide range of programs, including the expansion of both online and physical retail stores, new and enhanced fulfillment methods, innovative gifting, payment and affordability options, trade-in and repair strategies, retail replenishment and inventory management, and enabling Apple's 2030 sustainability goals. Success in this role requires deep expertise in supply chain fulfillment operations and the ability to manage complex global projects.\nThis role leads global cross-functional teams to deliver technology and process solutions that improve customer experience, drive operational efficiency, and support business growth across Retail Fulfillment Operations. You'll also partner with senior leadership to define business process and capability roadmaps aligned to Apple's evolving retail strategy.\nThe ideal candidate is strategic, detail-oriented, comfortable driving clarity and decisions in a fast-paced, global environment.\nMinimum Qualifications\nBachelor's degree required; (Industrial Engineering, Operations Research, or Technology, or related field)\n6+ years of global supply chain management experience in complex industries\nExcellent communication and presentation skills with the ability to adapt to any audience level\nSelf starter\nExperience defining and implementing KPIs for operational metrics\nProficient in process mapping and other process analysis techniques\nExperience working with business leads to define and execute process and technology roadmaps in support of long-term functional strategies\nExperience coordinating user acceptance testing, rollout, training, and post-launch support\nProven track record managing global, complex projects including stakeholder engagement and risk management\nPreferred Qualifications\nBroad supply chain management experience in logistics, e-commerce fulfillment, inventory management, or order-to-cash; payment processing and/or fraud mitigation experience a plus\nRelevant experience with online and retail merchandising systems, data management, data architecture, payment, fraud, and CRM systems\nUnderstanding of SAP, SAP Retail, or Warehouse Management Systems\nAbility to manage multiple concurrent programs across global teams\nPMP or equivalent project management certification\nTechnically curious and quick to adopt emerging technologies; hands-on familiarity with AI/ML tools and their operational applications is a plus\nProven self-starter who thrives in ambiguous environments - able to structure problems, set direction, and drive progress without a fully defined playbook\nBachelor's degree required; MS (Industrial Engineering, Operations Research, or Technology) or MS / MBA in (Industrial Engineering, Operations Research, or Technology) or related field","description_format":"text","description_chars":3766,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Operating Systems","Laptops","Smartwatches & Fitness Trackers","Tablets"],"lifecycle":[{"event":"open","at":"2026-10-20T23:24:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6,350 · green card filings: 37","filings_12m":6350,"filings_prev_12m":6527,"green_card_filings_12m":37,"median_offered_wage_usd":177355,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":6,"expected_fill_days":99,"reasons":["conf:2","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/apple-program-manager-ww-retail-fulfillment-operations-bpr","json_url":"https://alion.io/job/apple-program-manager-ww-retail-fulfillment-operations-bpr.json","meta":{"generated_at":"2026-10-28T02:57:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3954,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12},"rest":"https://alion.io/mcp/rest/get_company?id=12"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapple-program-manager-ww-retail-fulfillment-operations-bpr"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapple-program-manager-ww-retail-fulfillment-operations-bpr"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapple-program-manager-ww-retail-fulfillment-operations-bpr"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apple-program-manager-ww-retail-fulfillment-operations-bpr\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapple-program-manager-ww-retail-fulfillment-operations-bpr"}]}