{"id":2133415,"url":"https://alion.io/job/apple-senior-software-engineer-voice-platform-customer-systems-2","title":"Senior Software Engineer (Voice Platform), Customer Systems","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":95,"open_postings":497,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":191,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":230000,"max_usd":423000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3441},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"TCP/IP","optional":false},{"name":"WebRTC","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Docker","optional":true},{"name":"Kubernetes","optional":true},{"name":"Redis","optional":true}],"status":"closed","first_seen_at":"2026-07-23T20:57:03Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T19:26:25Z","board_verified":false,"closed_at":"2026-10-20T19:26:25Z","days_open":88,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":88},"description":"Join a team building the next generation of large-scale voice and real-time communication platforms that power seamless customer and agent experiences across the globe. In this role, you will lead the design and development of highly scalable distributed systems that handle voice signaling, media processing, routing, and real-time communications for millions of interactions.\nWe are looking for experienced engineers who are passionate about solving complex technical challenges, driving architecture decisions, and building resilient low-latency systems at scale. You will collaborate across engineering, infrastructure, and product teams to help shape the future of modern communication platforms and customer engagement experiences.\nDescription\nAs a Senior Voice Platform Software Engineer, you will play a key role in architecting, developing, and operating scalable voice infrastructure and real-time communication services used in high-volume customer interaction environments. You will work on technologies related to SIP signaling, media handling, WebRTC, distributed systems, and cloud-native platform development. 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