{"id":2893544,"url":"https://alion.io/job/apple-service-architecture-engineer","title":"Service Architecture Engineer","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":95,"open_postings":797,"ghost_share":0.001,"stale_share":0.001,"repost_share":0.004,"time_to_fill_p50_days":117,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":162000,"max_usd":306000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5966},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SolidWorks","optional":true}],"status":"live","first_seen_at":"2026-10-20T00:20:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T22:00:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.\nThe ACE team within AppleCare Engineering ensures every Apple product meets the highest standards of repairability - from concept through end of life. We work at the intersection of product design, regulatory compliance, and manufacturing, shaping how millions of devices will be serviced worldwide. We're seeking a Service Architecture Engineer to evaluate hardware designs for serviceability and drive technical improvements that reduce repair time and complexity.\nDescription\nIn this role, you will conduct repairability assessments at key product milestones, partner with design teams to improve serviceability, and develop repair procedures that enable efficient, high-quality service. You'll work across iPhone, iPad, Mac, Watch, and Vision product lines - seeing products before they launch and influencing decisions that affect how they're repaired for years to come.\nThe ideal candidate has a demonstrated track record of running multiple simultaneous projects, communicating results to peers, leadership, and 3rd parties. The person filling this position will be a hands-on, focused, and self-motivated engineer with excellent technical and organizational skills, and a strong desire to succeed in a challenging environment.\nMinimum Qualifications\n5+ years of experience in hardware service engineering, mechanical engineering, or manufacturing engineering\nHands-on experience with product disassembly, repair procedures, or DFM/DFA analysis\nStrong analytical skills with experience using data to identify problems and measure improvements\nAbility to read and interpret technical drawings and CAD models\nExcellent communication skills with ability to influence cross-functional partners\nImpeccable attention to details\nBS in Mechanical Engineering or similar\nPreferred Qualifications\nProven ability to work both independently and collaboratively with myriad partners\nHighly effective communicator, strong in both spoken and written skills; sharp interpersonal skills with understanding of how to reach varied audiences in a climate of debate\nExperience with consumer electronics repair or service operations\nFamiliarity with adhesive technologies, fastener systems, and modular design principles\nExperience with CAD tools (NX, SolidWorks, or similar)\nKnowledge of regulatory requirements including EU Ecodesign, right-to-repair legislation, or environmental compliance standards\nExecutive presence - comfortable presenting to senior leadership with hunger for collaboration and courage towards problem-solving\nCalm under fire, high complexity, fast-paced environments\nAbility to travel up to 10% of the time; our positions require periodic travel to address and anticipate global needs","description_format":"text","description_chars":2934,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Operating Systems","Laptops","Smartwatches & Fitness Trackers","Tablets"],"lifecycle":[{"event":"open","at":"2026-10-20T03:37:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6,350 · green card filings: 37","filings_12m":6350,"filings_prev_12m":6527,"green_card_filings_12m":37,"median_offered_wage_usd":177355,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":117,"reasons":["conf:1","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/apple-service-architecture-engineer","json_url":"https://alion.io/job/apple-service-architecture-engineer.json","meta":{"generated_at":"2026-10-22T22:35:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7873,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12},"rest":"https://alion.io/mcp/rest/get_company?id=12"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapple-service-architecture-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapple-service-architecture-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapple-service-architecture-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apple-service-architecture-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapple-service-architecture-engineer"}]}