{"id":2992819,"url":"https://alion.io/job/apple-site-reliability-engineer-customer-systems-ist","title":"Site Reliability Engineer, Customer Systems, IS&T","company":{"id":12,"name":"Apple","domain":"apple.com","url":"https://alion.io/company/apple","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Apple Jobs","truth_index":{"grade":"A","score":95,"open_postings":797,"ghost_share":0.001,"stale_share":0.001,"repost_share":0.004,"time_to_fill_p50_days":117,"computed_at":"2026-10-22T06:10:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":155000,"max_usd":310000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":664},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alertmanager","optional":false},{"name":"Ansible","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Kubernetes","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"ArgoCD","optional":true},{"name":"GitOps","optional":true},{"name":"SLI/SLO/SLA","optional":true}],"status":"closed","first_seen_at":"2026-05-18T23:37:37Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T16:58:38Z","board_verified":false,"closed_at":"2026-10-21T16:58:38Z","days_open":155,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":155},"description":"Imagine what you could do here. Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined - and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, we'd love to hear from you!\nDescription\nThe Customer Systems Team is looking for an experienced Site Reliability Engineer. In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple’s customers every day. You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions. If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you.\nIn this highly visible position, you will:\nMinimum Qualifications\n3+ years of experience with deploying/managing Kubernetes using Helm\nExperience with Shell Scripting, Python, Ansible\nExperience in monitoring using Splunk, Grafana, Prometheus, Alertmanager\nDeep understanding of networking protocols: DNS, TCP, HTTP/HTTPS\nExperience in setting up and managing CI/CD pipelines\nBachelor's or Master's in Computer Science or equivalent experience\nPreferred Qualifications\nExperience in deploying, monitoring and supporting java applications\nExperience with ArgoCD and GitOps model\nExperience in defining, monitoring and achieving key operational metrics like MTTR and SLO\nExperience with GenAI tools in workflow automation for infrastructure management\nAbility to learn new technologies in a short time\nExcellent problem solving, critical thinking, and interpersonal skills\nGood communication skills to collaborate with distributed teams","description_format":"text","description_chars":1871,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Operating Systems","Laptops","Smartwatches & Fitness Trackers","Tablets"],"lifecycle":[{"event":"open","at":"2026-10-21T10:21:38Z"},{"event":"close","at":"2026-10-21T16:58:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6,350 · green card filings: 37","filings_12m":6350,"filings_prev_12m":6527,"green_card_filings_12m":37,"median_offered_wage_usd":177355,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2996}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/apple-site-reliability-engineer-customer-systems-ist","json_url":"https://alion.io/job/apple-site-reliability-engineer-customer-systems-ist.json","meta":{"generated_at":"2026-10-22T13:55:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13313,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12},"rest":"https://alion.io/mcp/rest/get_company?id=12"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapple-site-reliability-engineer-customer-systems-ist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapple-site-reliability-engineer-customer-systems-ist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapple-site-reliability-engineer-customer-systems-ist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/apple-site-reliability-engineer-customer-systems-ist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapple-site-reliability-engineer-customer-systems-ist"}]}