Global Quality Systems & NPD Integration Lead

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Working Hours: Full Time /*generated inline style */

About Us

GROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products. For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE's commitment to creating exceptional experiences and to delivering "Pure FreudeanWasser". With its engineering, innovation and design activities firmly anchored in Germany, GROHE products bear the badge of quality "Made in Germany", ultimately strengthening the customers’ confidence in the brand. In 2014, GROHE became part of the LIXIL Corporation, a publicly listed company on the Tokyo Stock Exchange.

Job description

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This is a high-impact, strategically influential role at the heart of LIXIL’s Central Quality Group. You will shape how global quality systems operate, drive a proactive quality culture across New Product Development, and play a pivotal role in the global SAP S/4HANA transformation (LIFT). If you are motivated by complex global environments, cross-functional collaboration, and the opportunity to build a unified “One LIXIL” quality language, this role offers exceptional scope and visibility.

About the Role

The Global Quality Systems & NPD Integration Lead operates at the intersection of Quality Engineering, SAP Quality Management, and New Product Development. The position is split roughly 50/50 between:

• SAP S/4HANA Quality Management (QM) deployment and governance

• NPD Quality leadership and “Quality at the Source” implementation

You will work closely with teams across Asia, EMENA, the Americas, R&D, Manufacturing, and the global LIFT programme to harmonise processes, strengthen quality foundations, and support high-velocity manufacturing.

Key Responsibilities

SAP S/4HANA (LIFT) Quality Management

• Lead the architecture, deployment, and governance of the SAP QM module within the global S/4HANA template.

• Manage rollout activities across regions, including completed, ongoing, and upcoming deployments.

• Maintain and safeguard the integrity of the global QM template to ensure harmonised processes.

• Collect, prioritise, and manage system backlogs and optimisation initiatives based on user feedback.

• Drive continuous improvement post-rollout across global regions.

• Collaborate closely with ITD, MTE, and STP workstreams to ensure integrated, user-centric processes.

NPD Quality Leadership

• Embed “Quality at the Source” principles across the Stage Gate process.

• Ensure rigorous completion of quality work packages throughout NPD projects.

• Facilitate early-stage quality engineering activities, including Design and Process FMEAs with internal teams and suppliers.

• Review and validate technical feasibility, installation testing, and field test reports.

• Integrate lessons learned into new project planning to prevent repeat issues.

• Define and manage Critical Characteristics within inspection planning, coordinating with plants and R&D.

• Conduct supplier process audits aligned with VDA 6.3 standards.

• Analyse product data and drive 8D corrective actions, including communication, tracking, and effectiveness checks.

• Oversee containment, rework, and sorting activities when required.

• Manage quality-related cost recharging to the appropriate owner.

• Track and report project-specific Quality KPIs.

What You Bring

You will thrive in this role if you have a strong Quality Engineering foundation and the ability to operate autonomously in a global, fast-moving environment.

• Engineering degree (Mechanical, Industrial, or related field)

• 5+ years’ experience in Quality, Engineering, or Manufacturing Operations in an international setting

• Strong SAP QM/PP knowledge (S/4HANA preferred)

• Deep understanding of PPAP, APQP, SPC, FMEA, and core quality tools

• Experience with supplier quality, audits, and NPD processes

• Strong analytical capability and excellent MS Office skills

• Self-driven, pragmatic, and able to balance quality and business priorities

• Skilled at influencing senior stakeholders across regions

• Business-fluent English; German is a plus

• Preferred certifications: Six Sigma Green/Black Belt, ISO 9001:2015 Lead Auditor

Why This Role Matters

This position is central to LIXIL’s shift from reactive quality management to a proactive, prevention-driven culture. By harmonising digital tools and NPD processes, you will help create a unified global quality language that strengthens manufacturing performance, reduces failure and warranty costs, and enhances customer satisfaction.

Why Join LIXIL

• High visibility and strategic influence across global operations

• Opportunity to shape long-term quality systems and processes

• Significant involvement in a major global SAP transformation

• Broad exposure to cross-functional and international stakeholders

• Flexible, autonomous working environment

• A role with genuine impact on product quality, customer experience, and operational excellence

LIXIL

A HOME FOR EVERYONE.

Every person on the planet dreams of a better home. Andat LIXIL, we’re committed to making better homes a reality for everyone, everywhere.

We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Ourinclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.

LIXIL is an equal opportunity employer, with an inclusive culture that embraces diversity. We will consider all qualified applications for employment without regard to race, ethnicity, nationality or national origin, color, religion or beliefs, sex, sexual orientation, gender identity or expression, veteran status, or disability status.

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