AIx Field Service Engineer

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

Use Your Equipment Knowledge to Shape the Future of Service

Are you an engineer who enjoys solving complex tool issues, understanding how equipment behaves, and finding smarter ways to improve performance?

As an AIX (Digital) Field Service Engineer, you'll combine hands-on equipment expertise with advanced digital tools and data analytics to improve tool uptime, accelerate troubleshooting, and deliver greater value to customers.

This is not a purely analytical role. You'll remain closely connected to the equipment and engineering teams, using real-world service experience to develop fault detection models, identify emerging issues, and help engineers resolve problems faster. Your understanding of how tools operate in the field will be critical in turning data into practical solutions.

Key Responsibilities

• Develop and refine predictive models that identify tool issues before they impact customers.
• Analyze equipment data and trends to improve reliability, availability, and performance.
• Partner with Field Service Engineers to accelerate root cause analysis and fault resolution.
• Maintain strong tool knowledge and apply engineering expertise to digital solutions.
• Create dashboards, reports, and insights that support customer and business objectives.
• Train and support engineers in the effective use of AIX tools and capabilities.
• Drive adoption of digital service solutions across the organization.

Ideal Candidate

• Strong field service, equipment engineering, or technical troubleshooting background.
• Deep curiosity about how tools work and fail.
• Analytical mindset with a passion for problem solving.
• Comfortable working with data, dashboards, and digital tools.
• Effective communicator who can influence, train, and support others.
• Interested in helping shape the future of predictive and data-driven service delivery.

Why Consider This Role?

This role offers a unique opportunity to expand beyond traditional field service by combining hands-on engineering expertise with digital transformation, predictive maintenance, and advanced analytics. You'll help solve challenging customer problems today while building skills that are increasingly critical to the future of service and support.

Be the engineer who doesn't just fix problems, but helps prevent them from happening in the first place.

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.