{"id":3375689,"url":"https://alion.io/job/applied-materials-customer-account-technologist","title":"Customer Account Technologist","company":{"id":3903,"name":"Applied Materials","domain":"appliedmaterials.com","url":"https://alion.io/company/amat","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":294,"ghost_share":0.003,"stale_share":0.51,"repost_share":0.007,"time_to_fill_p50_days":52,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hwaseong, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":216000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":230},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T19:37:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who We Are\nApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.\nWhat We Offer\nLocation:\nHwaseong-Lucestar,KORYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.\nAt Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.\nPosition Title\nCustomer Account Technologist (CAT)\nKorea, Semiconductor Customer Support\nExperience\n5~10+ years in semiconductor process/equipment engineering\nCustomer-facing experience preferred\nExperience supporting Samsung, SK hynix, Amkor, or major semiconductor manufacturers preferred\nTechnical Expertise (Preferred)\nElectrochemical Deposition (ECD) / Plating\nAdvanced Packaging\nHBM, Hybrid Bonding, Cu Pillar, Micro-bump\nProcess integration and yield improvement\nDefectivity analysis and DOE execution\nSemiconductor manufacturing operations\nCustomer Engagement\nDirect customer communication and relationship management\nEscalation management\nExecutive presentation skills\nAbility to lead technical discussions independently\nExperience managing cross-functional teams\nBusiness & Communication Skills\nStrong presentation and storytelling capability\nExecutive-level communication\nAbility to translate customer requirements into internal actions\nProject management and prioritization skills\nLanguage\nNative Korean\nBusiness-level English (verbal and written)\nAbility to present technical topics in English to global teams\nKey Responsibilities\nOwn technical relationship with strategic customers\nDrive issue resolution and escalation management\nIdentify new business opportunities\nCoordinate engineering, product, and field organizations\nSupport customer demos, evaluations, and qualifications\nDeliver regular executive updates and account reviews\nPreferred Characteristics\nSelf-driven and proactive\nStrong influence without authority\nComfortable working with global teams and different time zones\nStrategic mindset with customer-first attitude\nAdditional Information\nTime Type:\nFull timeEmployee Type:\nAssignee / RegularTravel:\nYes, 25% of the TimeRelocation Eligible:\nYesApplied Materials is an Equal Opportunity Employer. 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