{"id":2264473,"url":"https://alion.io/job/applied-materials-customer-engineer-23","title":"Customer Engineer","company":{"id":3903,"name":"Applied Materials","domain":"appliedmaterials.com","url":"https://alion.io/company/amat","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":328,"ghost_share":0.003,"stale_share":0.39,"repost_share":0.003,"time_to_fill_p50_days":52,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T00:00:00Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-12T08:38:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who We Are\nApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.\nWhat We Offer\nLocation:\nSingapore,SGPYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.\nAt Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.\nKey Responsibilities\nPerforms all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.\nResponds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.\nVerifies operational quality of system equipment. Assists senior engineers as needed.\nApplies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.\nStrives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.\nAssumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.\nComplies with all safety procedures and consistently demonstrates safety as a value.\nComplies with all safety procedures and consistently demonstrates safety as a value.\nFunctional Knowledge\nHas established skills to perform a range of day-to-day activities\nBusiness Expertise\nUnderstands how the assigned duties relate to others in the team and how the team integrates with others in the discipline\nAssumes responsibility for full customer satisfaction assuring excellent relations within assigned area\nLeadership\nHas no supervisory responsibilities; manages own workload\nProblem Solving\nRecognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options\nImpact\nImpacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance\nInterpersonal Skills\nUses communication skills to exchange information\nAdditional Information\nTime Type:\nFull timeEmployee Type:\nAssignee / RegularTravel:\nYes, 10% of the TimeRelocation Eligible:\nYesApplied Materials is an Equal Opportunity Employer. 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