{"id":1127497,"url":"https://alion.io/job/applied-materials-ddp-customer-engineer-ii-11","title":"DDP Customer Engineer II","company":{"id":2749,"name":"Applied Materials","domain":"appliedmaterials.com","url":"https://alion.io/company/applied-materials","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":89,"open_postings":497,"ghost_share":0.004,"stale_share":0.207,"repost_share":0.01,"time_to_fill_p50_days":69,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hiroshima, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":61000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":465},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-09-24T10:41:25Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Who We Are\nApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.\nWhat We Offer\nLocation:\nHiroshima,JPNYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.\nAt Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.\nAs a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.Role Responsibilities:\nCollaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment\n\nUse digital analytics for troubleshooting\n\nApply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]\n\nPerform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)\n\nCoordinate and communicate directly with customers\n\nFulfill additional duties, as assigned\n\nMinimum Qualifications:\nCompletion of an Associate degree, military technical training, field service experience, or trade certification\n\n1-2 years of work experience in customer/field service support, or a related technical field\n\nAbility to read and interpret electrical and mechanical schematics\n\nExperience diagnosing and resolving basic technical challenges\n\nBasic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics\n\nFamiliarity with hand tools and their appropriate usage, including digital multimeters\n\nEffective written and verbal communication skills\n\nBasic knowledge of Microsoft Excel, Word, and PowerPoint\n\nPossession of a valid driver’s license and the ability to obtain a passport, if travel is required.\n\nAble to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols\n\nPreferred Qualifications:\n2-4 years of work experience in customer/field service support, or a related technical field\n\nPhysical Requirements:\nThis position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.\nAdditional Information\nTime Type:\nFull timeEmployee Type:\nAssignee / RegularTravel:\nYes, 10% of the TimeRelocation Eligible:\nYesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.","description_format":"text","description_chars":4668,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Semiconductors"],"lifecycle":[{"event":"open","at":"2026-09-22T22:21:25Z"}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.448,"p_room":0.6,"age_days":55,"expected_fill_days":69,"reasons":["conf:1","evergreen","velocity","win:late","crowd:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/applied-materials-ddp-customer-engineer-ii-11","json_url":"https://alion.io/job/applied-materials-ddp-customer-engineer-ii-11.json","meta":{"generated_at":"2026-09-24T20:55:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}