{"id":1381405,"url":"https://alion.io/job/applied-materials-global-software-support-engineer-4","title":"Global Software Support Engineer","company":{"id":2749,"name":"Applied Materials","domain":"appliedmaterials.com","url":"https://alion.io/company/applied-materials","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":89,"open_postings":526,"ghost_share":0.004,"stale_share":0.207,"repost_share":0.017,"time_to_fill_p50_days":68,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-29T23:07:40Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Who We Are\nApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.\nWhat We Offer\nLocation:\nBangalore,INDYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.\nAt Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.\nKey Responsibilities\n1. Analyze and collaborate to resolve Applied Materials’ equipment software application and systems issues of moderate complexity. Learn and investigate customer's high value problem (HVP), systemic bug or software failures.\n2. Provides customer software support via Software Ticketing system.\n3. Provides timely updates/reports to all stakeholders on key customer software issues. Aligns and delivers in line with group objectives.\n4. Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.\n5. Participates in developing customer focused feature documentation for external software features.\n6. Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for customer requests.\n7. Assists in training junior level engineers and detailed product operation.\nExperience - 4 to 8 Years\nYou will be expected to relocate to Dholera, Gujarat, after approximately 1 to 1.5 years at the\nFunctional Knowledge\nDemonstrates expanded conceptual knowledge in own discipline and broadens capabilities.\nBusiness Expertise\nUnderstands key business drivers; uses this understanding to accomplish own work.\nLeadership\nNo supervisory responsibilities but provides informal guidance to new team members.\nProblem Solving\nSolves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.\nImpact\nImpacts quality of own work and the work of others on the team; works within guidelines and policies.\nInterpersonal Skills\nExplains complex information to others in straightforward situations.\nAdditional Information\nTime Type:\nFull timeEmployee Type:\nAssignee / RegularTravel:\nYes, 50% of the TimeRelocation Eligible:\nYesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.","description_format":"text","description_chars":3312,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-09-28T08:30:02Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":68,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/applied-materials-global-software-support-engineer-4","json_url":"https://alion.io/job/applied-materials-global-software-support-engineer-4.json","meta":{"generated_at":"2026-09-30T01:20:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":884,"day_limit":5000,"remaining_today":4116,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}