{"id":1020335,"url":"https://alion.io/job/applied-materials-technical-product-support-engineer-3","title":"Technical Product Support Engineer","company":{"id":2749,"name":"Applied Materials","domain":"appliedmaterials.com","url":"https://alion.io/company/applied-materials","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":89,"open_postings":504,"ghost_share":0.004,"stale_share":0.216,"repost_share":0.02,"time_to_fill_p50_days":68,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":124000,"currency":"USD","period":"year","gross":null,"usd_annual":124000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-01T04:47:11Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Who We Are\nApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.\nWhat We Offer\nSalary:\n$90,000.00 - $124,000.00Location:\nSanta Clara,CAYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.\nAt Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.\nKey Responsibilities\nProvides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.\nActs as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.\nProvides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes\nPresents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.\nSupports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.\nFunctional Knowledge\nDemonstrates expanded conceptual knowledge in own discipline and broadens capabilities\nBusiness Expertise\nUnderstands key business drivers; uses this understanding to accomplish own work\nLeadership\nNo supervisory responsibilities but provides informal guidance to new team members\nProblem Solving\nSolves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents \nImpact\nImpacts quality of own work and the work of others on the team; works within guidelines and policies\nInterpersonal Skills\nExplains complex information to others in straightforward situations\nAdditional Information\nTime Type:\nFull timeEmployee Type:\nAssignee / RegularTravel:\nYes, 10% of the TimeRelocation Eligible:\nYesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.\nFor all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.\nApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.\nIn addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at ,or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.","description_format":"text","description_chars":4373,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-09-18T04:36:55Z"},{"event":"close","at":"2026-09-21T22:57:05Z"},{"event":"reopen","at":"2026-09-22T07:07:36Z"}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.771,"p_room":1,"age_days":22,"expected_fill_days":68,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":124000,"is_top_pay":true},"html_url":"https://alion.io/job/applied-materials-technical-product-support-engineer-3","json_url":"https://alion.io/job/applied-materials-technical-product-support-engineer-3.json","meta":{"generated_at":"2026-10-01T13:03:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4615,"day_limit":5000,"remaining_today":385,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}