{"id":3155948,"url":"https://alion.io/job/applied-research-associates-senior-support-engineer-cloud-platforms","title":"Senior Support Engineer – Cloud Platforms","company":{"id":2028479,"name":"Applied Research Associates","domain":"ara.com","url":"https://alion.io/company/ara-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0,"stale_share":0.583,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Worth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":504},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kubernetes","optional":false},{"name":"AWS","optional":true},{"name":"C++","optional":true},{"name":"CI/CD","optional":true},{"name":"Java","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-23T12:47:54Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T20:21:59Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"You will be part of a multi-disciplinary collaborative team of cloud, DevOps, hardware, software, and security engineers. You will advise and support customer teams of more than one hundred developers (and growing) on their usage and implementation of our cloud platform solutions. You will be part of our employee-owned international research and engineering company. ARA is recognized for providing technically superior solutions to complex and challenging problems in the physical sciences, and you will be on this team.\nYou will work with customers and developers to understand and elicit requirements and build intuitive, interactive, and flexible solutions to complex problems\nYou will support and enhance a cloud platform that:Automates access to a suite of shared services, including software development tools.\nAutomates deployment and upgrades of the environment using infrastructure and configuration as code\nUses Kubernetes as the foundation\nAutomates compliance and security for cloud services\n\nYou will be working closely with tech leads, developers, and DevOps engineers so a team player personality and excellent written/oral communication skills will be essential.\nSenior Support Engineer - Cloud Platforms Position Requirements:\nU.S. Citizenship (No exceptions; green card holders are not eligible).\nCurrent DoD Secret Clearance (or higher).\nBS, MS, or PhD in engineering, computer science, physics, operations research, applied mathematics, or a closely related field.\n8+ years relevant work experience with BS\n6+ years relevant work experience with MS\nSuccessfully acquire and maintain Special Access Program (SAP) access\nSuccessfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of hire.\nTeam player with excellent communication skills.\nRelocation to Fort Worth, TX; this is a full-time onsite position involving close collaboration with customer teams (no remote work).\nQualified candidates who accept an offer of employment will be subject to completing a national security risk assessment based on SEAD-3 reporting requirements. All offers of employment will be contingent upon a favorable national security risk assessment based on SEAD-3 reporting requirements.\nSenior Support Engineer - Cloud Platforms Preferred Experience & Skills:\nAbove all, we value passion, a desire to learn, and teamwork. We are confident that if you possess the right attitude, work ethic, and skill set that you could succeed in the role. In addition to the experience and skills above, if you have any of the following you will be able to accelerate your effectiveness and impact.\nExperience collaborating with customers and external teams.\nExperience with AWS or equivalent cloud providers.\nExperience with programming languages such as C++, Python, Java.\nExperience with containerization or Kubernetes.\nExperience building and maintaining CI/CD pipelines.\nExperience with networking, especially with debugging connection issues.\nIf this is the perfect job for you please apply online at https://www.ara.com/job-search today!\nWho is ARA?\nDo you want to work for a purpose? Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company. We have been providing technically superior solutions to complex and challenging problems in the physical sciences since 1979. ARA has over 2,200 employee-owners and continues to grow rapidly. Together, our offices throughout the U.S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement.\nARA also prides itself, on having a challenging culture where innovation & experimentation are the norm. The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. Employee ownership ensures you have a voice in what happens in the company.\nTo find out more about what the Software Enterprise Division has to offer, visit our website at: https://www.ara.com/benefits/","description_format":"text","description_chars":4072,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Engineering Services","Research Institutes"],"lifecycle":[{"event":"open","at":"2026-10-23T14:30:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 3","filings_12m":4,"filings_prev_12m":5,"green_card_filings_12m":3,"median_offered_wage_usd":80357,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":48,"reasons":["conf:3","stale_co","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/applied-research-associates-senior-support-engineer-cloud-platforms","json_url":"https://alion.io/job/applied-research-associates-senior-support-engineer-cloud-platforms.json","meta":{"generated_at":"2026-10-29T20:23:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30378,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2028479},"rest":"https://alion.io/mcp/rest/get_company?id=2028479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fapplied-research-associates-senior-support-engineer-cloud-platforms"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fapplied-research-associates-senior-support-engineer-cloud-platforms"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fapplied-research-associates-senior-support-engineer-cloud-platforms"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/applied-research-associates-senior-support-engineer-cloud-platforms\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fapplied-research-associates-senior-support-engineer-cloud-platforms"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3155948}},{"tool":"search_jobs","arguments":{"company":"ara.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3155948},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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