Sr. Operations Engineer

Job Description

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That’s why at Applied Systems India Pvt Ltd., an Applied Systems company, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.

Position Overview Applied Systems is seeking a Cloud & Data Center Operations Engineer to support and maintain our hybrid infrastructure across cloud platforms and on-premises data center environments. This role requires solid hands-on experience with Azure, Google Cloud Platform, VMware vSphere, enterprise storage, and modern automation, monitoring, and security tooling.

The ideal candidate is a self-sufficient operator who can reliably execute day-to-day infrastructure work - patching, monitoring, automation scripting, VMware administration, and security vulnerability response - while collaborating effectively across engineering and operations teams. This is an individual contributor role focused on execution and continuous improvement.

What You’ll Do

Hybrid & Colocation Infrastructure

• Support and maintain infrastructure across colocation facilities and cloud environments.
• Strong hands-on experience in Windows Server administration, including patching, troubleshooting, performance tuning, and lifecycle management.
• Administer VMware vSphere clusters, ESXi hosts, and vCenter - including VM provisioning, resource management, and day-to-day operational support.
• Manage enterprise storage systems including PURE Storage arrays: provisioning, performance monitoring, and snapshot lifecycle management.
• Perform hardware and software troubleshooting across physical and virtualized environments.

Cloud & Platform Operations

• Administer and support workloads in Azure and Google Cloud Platform.
• Manage cloud resources including virtual machines, storage, networking, and platform services.
• Perform system upgrades, patching, and backup operations across cloud and on-premises environments.
• Ensure compliance with internal IT policies and relevant industry standards.
• Support identity and access management in Azure Active Directory and related cloud services.

Patch Management & Security Vulnerability Response

• Execute and maintain patch management processes across Windows server environments using Ansible, PatchMyPC, WSUS, or equivalent tooling.
• Manage patching cadences for production, test, and ancillary environments - coordinating maintenance windows and pre/post-patch validation.
• Respond to security vulnerability findings from tools such as Crowdstrike or Qualys - triaging, scheduling, and remediating identified exposures.
• Maintain exclusion and deferral tracking for systems that cannot be patched on standard cadence; escalate unresolved exposures per InfoSec policy.
• Support out-of-band and zero-day patch response processes as directed by security leadership.

Automation & Configuration Management

• Build and maintain automation workflows using Ansible, PowerShell, Python, or Bash to reduce manual operational effort.
• Support Infrastructure as Code practices using Terraform or ARM templates for repeatable environment provisioning.
• Contribute to GitLab CI/CD pipelines for infrastructure automation and deployment tasks.
• Assist with configuration and secret management using HashiCorp Vault or equivalent tooling.
• Identify repetitive operational tasks and implement scripted or automated solutions.

Monitoring, Observability & Incident Response

• Monitor system performance, availability, and capacity across cloud and on-premises environments using Datadog, Signoz, or equivalent platforms.
• Configure and maintain observability dashboards and alerting pipelines using open Telemetry, Datadog, or Signoz.
• Respond to alerts and incidents in a timely manner; perform root cause analysis and implement corrective actions.
• Identify trends and proactively address performance or capacity issues before they impact operations.
• Support incident management processes and contribute to post-incident reviews and documentation.

Security, Compliance & Governance

• Collaborate with the security team to maintain system integrity, access controls, and compliance posture.
• Support governance and audit requirements including GDPR, ISO 27001, and internal controls.
• Assist with identity and access management tasks including Okta and Azure AD administration.
• Contribute to security hardening activities and compliance remediation efforts as directed.

Disaster Recovery & Resilience

• Support and participate in disaster recovery testing and business continuity procedures.
• Maintain snapshot-based recovery configurations and cross-site replication for critical workloads.
• Follow and contribute to documented DR runbooks; identify gaps and suggest improvements.

Collaboration & Documentation

• Work effectively with development, cloud engineering, IT support, and operations teams to support system integration and service delivery.
• Create and maintain clear operational documentation, runbooks, and procedural guides.
• Communicate clearly on system status, incident updates, and project progress across teams.
• Participate in team standups, planning, and retrospectives - contributing operational insights to improve team processes.

We’re Excited to Learn More About You

• Bachelor’s degree in engineering, Computer Science, or a related field, or equivalent practical experience.
• 5-7 years of experience in IT systems administration, cloud operations, or data center engineering.
• Strong hands-on experience in Windows Server administration, including patching, troubleshooting, performance tuning, and lifecycle management.
• Hands-on experience with VMware vSphere, ESXi, and vCenter - VM administration, resource pools, and basic cluster operations.
• Working knowledge of Azure administration - virtual machines, networking, storage, Azure AD, and core platform services.
• Experience with patch management tooling such as Ansible, SCCM, or WSUS in a production environment.
• Proficiency in at least one scripting language: PowerShell, Python, or Bash.
• Familiarity with monitoring platforms such as Datadog, Signoz, SolarWinds, or equivalent.
• Identify opportunities to reduce manual effort by applying automation and AI-driven solutions to operational workflows.
• Understanding of security vulnerability management - scanning, triage, and remediation workflows.
• Solid troubleshooting and problem-solving skills across infrastructure, networking, and cloud environments.
• Strong written and verbal communication skills; ability to produce clear documentation and runbooks.

You may have other skills, including

• Experience with Azure and Google Cloud Platform (GCP) - Compute Engine, Cloud Storage, networking, and IAM.
• Strong hands-on experience in Windows Server administration, including patching, troubleshooting, performance tuning, and lifecycle management.
• Familiarity with Infrastructure as Code tools such as Terraform or ARM templates.
• Experience with Ansible for configuration management and patching automation.
• Exposure to observability tooling - Open Telemetry, Datadog, or Signoz.
• Familiarity with enterprise storage platforms such as PURE Storage, including snapshot and replication management.
• Experience with Hashi Corp Vault or equivalent secret management solutions.
• Exposure to GitLab CI/CD for infrastructure automation workflows.
• Familiarity with Okta or Azure Active Directory for identity and access management.
• Experience with low-code automation tools such as Power Automate or Tines.
• Relevant certifications: AZ-104 (Azure Administrator), VMware VCP, Google Cloud Associate, or Ansible equivalent are a plus.

When You Join Team Applied, You Can Expect:

A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

Learn more about the people behind our products at -

• LinkedIn Page Applied Systems India
• https://www1.appliedsystems.com/en-us/about-us/jobs/

Your Security Matters:

Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a [email protected] email or through our official career’s portal.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.