Sr. People Business Partner

Canada External Job Ad

Team: Human Resources Salary Range: $115,000-$165,000 CADLocation: Toronto. This position operates in a hybrid model with regular in-office collaboration days from our Dallas, Chicago, Atlanta, or Toronto offices.

Opportunity for Impact

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.

We’re looking for a Sr. People Business Partner to join our Human Resources team. As a Senior People Business Partner at Applied, you will develop and deliver integrated talent solutions to continuously improve business results. In this new role, you will partner with senior leadership across multiple functions as we implement new ways of working to improve outcomes with customers.

What You’ll Do

• Buildfor the Long Term: Engage executive leaders to design team structures, hiring plans, and succession plans to continuously improve organizational effectiveness
• EnableChange: Support leaders in moments of change by building comprehensive plans to confirm and communicate what is changing, why, and the expected outcomes; provide clarity in areas of ambiguity and proactively support engagement during times of change
• Insist on the Highest Standards: Continuously improve our standard practices for each of the moments that matter - hiring and onboarding to goal planning, performance enablement, and career development; identifyissues impacting team success to identify and address root causes
• Own the Outcome: Define success metrics and guide people leaders to build and maintainour performance culture with emphasis on accelerated learning and growth; partner with business leaders and our people team to assess outcomes and refine plans accordingly
• Think Big: Influence key initiatives and drive initiativesfrom planning to execution in partnership with business leaders and experts across the People Team; rapidly identify connections across functional teams to adjust course when needed
• Invent and Simplify: Proactivelyremove barriers and simple processes focused on what matters most; automate repeatable processes; influence internal practices by sharing insights and recommendations with global people business partners and Centers of Excellence (e.g., People Operations, Talent Acquisition, Compensation, Benefits, Employee Relations)
• Build for Scale: Design durable, reusable resources; embed AI-first practices intosolutions when possible; share practical tools to extend the impact from one to many
• Share Expertise: Provideknowledge of best practices in Canada and the United States to continuously drive enhancements to internal practices, especially when compliance requirements change or external conditions shift across the global landscape
• LeadStrategic Initiatives: Partner with business leadership and People Team to design, plan, and execute new initiatives to achieve measurable results

About You

You love the business, and you're energized by solving challenging problems with technical experts. You'll thrive in this role if you bring:

• Business Acumen: Proven ability to design solutions aligned with thebusiness strategy; experience partnering with finance and people analytics to assess key decisions
• Learning Mindset: Understanding of external forces shaping product developmentand experience supporting product, technology, and/or customer experience teams with adoption of AI to reinvent workflows and deliver valuable solutions with velocity and quality
• Systems Thinking: Deep understanding of interconnected elements across talent management and the ability to anticipatesecond-order effects of change
• Courage: Proven ability to influence, guide, and navigate conflictbalancing tradeoffs, especially in moments of rapid growth and transformational change

What We’re Looking For

• 7+ years of progressiveexperience in strategic human resources management, or similar role, with the proven ability to influence across functional areas to improve business outcomes with executive leaders during moments of rapid growth and change
• Expert knowledge of human resource disciplines, including performance management, compensation, organizational development, employee relations, and talent acquisition
• Experiencepartnering with leaders across functional areas to support organizational design, ideally in software as a service with a complex ecosystem of multiple products, global teams, and matrix structures
• Deepknowledge of employment practices in Canada and the United States with experience addressing employee relations considerations across global locations; ability to assess risks in complex scenarios and experience partnering with legal counsel to define plans when needed
• Demonstrated impact onhuman resources initiatives during planning and execution phases; practical experience embedding AI and automation into the flow of work; experience building, refining, and/or implementing AI agents to support leaders and team members
• Bachelor's degree or higher, preferably in human resources, business administration,or a related field with supplemental coursework or certification(s) in areas of expertise (e.g., human resources, employee relations, organizational design) - Why? We’re looking for a lifelong learner pursuing craft excellence. If your journey includes learning on-the-job, we’ll be looking for a variety of challenging assignments across a wide range of disciplines.

What Matters Most

• Highlight the business outcomes of your work! Resumes without measurable impact on business outcomes will not be considered at this time.
• Tell us how you improved internal processes using AI. We expect team members to use approved AI tools, and we look forward to hearing about your experience with AI.
• Showcasecontinuous learning in your resume. Craft excellence requires learning to improve year-over-year.

Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.

Why You’ll Like Working on Team Applied The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we’re still pushing what’s possible.

You’ll be part of our people-first culture built on trust, inclusion, and growth - where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.

How We’ll Support You

We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Compensation Transparency

The position is newly created and the total anticipated annual compensation range for a new team member’s starting pay will be determined based on the level as well as consideration for a variety of factors, including the new team member’s depth, breadth, and variety of experience, skills, and responsibilities. The total anticipated annual compensation range for the position is $115,000 - $165,000 which includes starting base salary and, where applicable, variable or incentive pay.

Your Security Matters: Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers.

AI Utilization

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.