{"id":1953370,"url":"https://alion.io/job/apply-digital-payroll-rewards-operations-lead","title":"Payroll & Rewards Operations Lead","company":{"id":41274,"name":"Apply Digital","domain":"applydigital.com","url":"https://alion.io/company/apply-digital","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":105000,"max":125000,"currency":"CAD","period":"year","gross":null,"usd_annual":88861},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-06T10:45:37Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-22T21:18:41Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"As a Payroll & Rewards Operations Lead, you’ll be a cornerstone of our global People Operations function, sitting at the intersection of global rewards and people analytics. You will drive the processes around payroll, benefits, HR system administration and support the programs that keep our People function running accurately and at scale. This is a high-ownership, detail-driven role for someone who thrives on compliant execution, data integrity, process optimization, and delivering a seamless experience across the entire employee lifecycle in a fast-growing, global organization.\nRESPONSIBILITIES\nPayroll Execution:\nOversee day-to-day payroll administration and processing, acting as an advisor to People & Culture Leads for life cycle events with complex payroll implications.\n\nTake full accountability for overall payroll compliance and accuracy, validating all inputs and outputs across Canada, USA, UK, Chile, and EoR ahead of each cycle.\n\nProvide backup payroll processing coverage to ensure uninterrupted, on-time payroll.\n\nMonitor and improve data quality and speed when generating new employee profiles to seamlessly trigger the HRIS onboarding processes.\n\nPartner with Finance to perform monthly general ledger reconciliations and ensure accurate accruals and cost forecasting for payroll and benefits-related expenses.\n\nCollaborate on month-end close reporting, providing variance analysis and resolving discrepancies.\n\nTotal Rewards & Benefits\nServe as a subject matter expert across the global benefits programs (Canada, USA, UK, EoR), interfacing with benefits brokers, managing renewal dates, producing regular reporting and executing reconciliation processes.\n\nManage employee health benefits and retirement plan administration.\n\nCollaborate with the People & Culture Director to evaluate benefit plan composition, utilization and renewal strategies.\n\nOwn total rewards communication and employee education programs that drive awareness and engagement.\n\nServe as the tier-2 escalation point for employee inquiry cases, resolving complex or sensitive issues.\n\nCollaborate with People & Culture Leads to initiate, manage, and track leave of absences, aligned to global policy and compliance requirements.\n\nSupport recurring pay equity analysis in partnership with the People Operations Lead.\n\nHRIS & Systems Administration:\nManage the day-to-day relationship with Deel, holding the vendor accountable for product enhancements and support levels.\n\nMonitor day-to-day HiBob and Deel administration performed by People Operations Specialists, including regular data quality audits and ongoing system integrity monitoring.\n\nDesign and build HiBob and Deel workflow enhancements, administer complex edge-case scenarios, and leverage system data to deliver actionable Business Insights to leadership.\n\nSupport audit readiness and respond to internal and external audit requests with accurate, timely documentation.\n\nPartner with People Operations and cross-functional teams to identify, design, and implement AI-enabled automations (e.g., using Claude) that streamline payroll, benefits, and HRIS processes, reduce manual effort, and improve data accuracy.\n\nAnalytics & Insights\nOwn the development and tracking of key People & Culture metrics, creating dashboards and data models that translate raw HRIS data into strategic analytics and insights for the global team.\n\nREQUIREMENTS\n7+ years of progressive experience in Payroll and People Operations, with at least 3+ years at a lead level within a fast-growing, global organization.\n\nExperience with Canada and USA payroll (UK and Chilean experience an asset).\n\nProven track record of managing and supporting finance and payroll audits, ensuring accurate general ledger reconciliations and full audit readiness.\n\nProven experience administering payroll and total rewards across the employee lifecycle for a global employee base (compliance, benefits, and leave management).\n\nHigh-ownership mentality with the ability to evaluate business opportunities and risks to make sound decisions independently and communicate to stakeholders.\n\nExpert-level administration experience with HiBob (strongly preferred) or a comparable modern global HRIS (e.g., Workday, Rippling, BambooHR), including building complex workflows and automations.\n\nAdvanced proficiency with spreadsheets (VLOOKUPs, Pivot Tables, Index/Match) with experience translating raw HR data into dashboards and executive insights (Google Sheets preferred).\n\nExperience managing sensitive payroll escalations or complex leave/benefits cases with empathy and discretion.\n\nCompliance and audit mindset, with a strong attention to detail to identify anomalies and investigate root cause ahead of audit cycles.\n\nFluent in Spanish an asset.\n\nNice to Have\nExperience working in a global People & Culture team, supporting workers across many countries.\n\nFamiliarity with employer of record models and tools like Deel, Remote, or Oyster.\n\nExposure to DEI, wellness, or internal communication initiatives.\n\nHands-on experience using generative AI tools (such as Claude) to build or improve workflows, reporting, or process 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