{"id":2535849,"url":"https://alion.io/job/appnation-senior-it-specialist","title":"Senior IT Specialist","company":{"id":669773,"name":"AppNation","domain":"appnation.co","url":"https://alion.io/company/appnation","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":97000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":800},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Okta","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-14T13:12:32Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-25T23:39:08Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About AppNation\nWe build AI-powered mobile apps that reach millions of users worldwide.\nSince 2021, AppNation has been creating products across AI, productivity, and mobile experiences. Our apps, including Genie, Translate AI, and Arch, have reached 100M+ users globally and ranked among the top apps in 30+ countries.\nWe are a team of builders, designers, and engineers who move fast, take ownership, and create products used by millions.\nAbout the Role\nWe’re looking for an IT Specialist to keep our team connected, equipped, and productive as AppNation grows. You’ll support the technology our people use every day, from laptops and workplace tools to office networks and secure access to company systems.\nIn this hands-on role, you’ll resolve technical issues across macOS, Windows, and Linux environments, support employee onboarding and offboarding, and improve our internal IT processes. You’ll work across teams to create a smooth, reliable, and secure working environment.\nWhat You’ll Do\nProvide day-to-day IT support to employees, troubleshooting hardware, software, account access, and connectivity issues across macOS, Windows, and Linux.\n\nSet up and maintain all employee and office technology devices, including laptops, workstations, mobile devices, peripherals, printers, scanners, displays and meeting room equipment, keeping them updated, secure and ready to use.\n\nAdminister our MDM tool, including device enrollment, configuration profiles, application deployment, updates and device security policies.\n\nManage IT onboarding and offboarding, including device preparation, account provisioning, access changes, and equipment returns.\n\nAdminister workplace applications and SaaS tools, managing user accounts, permissions, and licenses.\n\nManage and troubleshoot office Wi-Fi, VPN access, network equipment, and internet connectivity; support meeting room and video conferencing systems and coordinate with service providers when needed.\n\nMaintain an accurate inventory of IT equipment and software licenses, coordinating purchasing, repairs, warranties, and replacements.\n\nApply IT security practices, including multi-factor authentication, disk encryption, endpoint protection, and timely access removal.\n\nDocument common issues and solutions, maintain setup guides, and help employees use company tools effectively.\n\nIdentify recurring issues and improve IT workflows through standardization and automation.\n\nWhat We’re Looking For\n4+ years of hands-on experience in IT support, IT operations, or a similar role.\n\nExperience setting up, supporting, and troubleshooting macOS, Windows, and Linux devices, mobile devices, as well as shared office equipment such as printers, scanners, and meeting room systems.\n\nWorking knowledge of Linux administration, including package management, user accounts and permissions, services, system logs, and command-line troubleshooting.\n\nExperience administering Google Workspace, Microsoft 365, or similar workplace platforms.\n\nFamiliarity with employee onboarding and offboarding, user account administration, and access permissions.\n\nHands-on experience configuring and troubleshooting office networks and VPNs, with a solid understanding of Wi-Fi, TCP/IP, DNS, DHCP, and firewall rules.\n\nHands-on experience with mobile device management (MDM) tools such as Jamf, Kandji, Mosyle, or Microsoft Intune.\n\nFamiliarity with device management and endpoint security practices, including software updates, encryption, and access controls.\n\nStrong troubleshooting skills and the ability to prioritize requests and follow issues through to resolution.\n\nClear communication skills, patience, and a helpful approach to supporting colleagues with different levels of technical knowledge.\n\nA proactive mindset, attention to detail, and a willingness to take ownership of everyday IT operations.\n\nAbility to read technical documentation and communicate with vendors in English.\n\nFamiliarity with Apple Business Manager and automated device enrollment.\n\nExperience with single sign-on (SSO) and identity platforms such as Okta, JumpCloud, or Microsoft Entra ID.\n\nBasic scripting skills in Bash, PowerShell, or Python to automate repetitive tasks.\n\nExperience supporting a technology company or a growing hybrid team.\n\nWhy AppNation?\nBuild and scale products reaching millions of users globally.\n\nWork with talented people in a fast-moving AI-first environment.\n\nTake ownership and see your impact directly in the products you build.\n\nGrow quickly with opportunities to lead projects and shape technical decisions.\n\nEnjoy competitive compensation and benefits, including private health insurance, meal and commute support, relocation support, and flexible working 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