{"id":3450599,"url":"https://alion.io/job/appsflyer-customer-success-associate","title":"Customer Success Associate","company":{"id":3446,"name":"AppsFlyer","domain":"appsflyer.com","url":"https://alion.io/company/appsflyer","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":14,"ghost_share":0,"stale_share":0.643,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beijing, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppsFlyer SDK","optional":false},{"name":"Asana","optional":false},{"name":"Salesforce","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-29T08:59:49Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T16:09:57Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for an Customer Success Associate to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.\nWhen we say obsession, we mean we will do everything to make you feel those AF vibes; whether it’s company breakfasts, happy hours and parties, our connection to each other is always a core focus. Do you believe in personalized service? Do you understand the value of trust, accessibility and the personal touch when it comes to cultivating business relationships? Then you just might be the right candidate for one of our Customer Success Associate positions. This is an opportunity to be AppsFlyer’s eyes and ears with the clients. Help them work through their issues. Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback to help the Product and R&D team innovate new features. Ultimately, you’re there to ensure that our customers are more successful.\nWhat you will do:\nEnsure that the client gets value from AppsFlyer platform\nProvide client with best practices on Mobile marketing\nTrain clients on AppsFlyer, drive feature adoption and enhance product stickiness.\nBe the clients’ voice inside AppsFlyer\nDrive upsell and cross-sell opportunities with clients\nDeliver business review to decision makers and c-level executives\nAssist with closure of new logos and ensure smooth onboarding experience\nWhat you have:\n2-4 years of experience with digital marketing / analytics / product management\nExcellent program management skills\nExcellent communication skills\nExperience with tools like: Salesforce, Asana, Slack\nAt AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? if you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.\nBonus Points:\nPreferred experience in servicing SaaS products\nPreferred experience with mobile advertising / analytics landscape in China\nBeing recommended by an AppsFlyer employee\nAppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.\nHere, titles don’t define us-ideas do. 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